Alana Gaines
Ypsilanti,Michigan
Summary
Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
FedEx Package Handler
FedEx Ground
Belleville, MI
07.2021 - Current
- Organize merchandise appropriately and safely inside of delivery trucks
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded package containers onto forklifts and transported into packaging areas.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Production Operator
Webasto Roof Systems
02.2022 - 09.2022
- Maintain clean work area
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products for defects and flaws using proper QA procedures.
Hairdresser/Receptionist
Options Plus
Ypsilanti, MI
06.2017 - 07.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
McDonalds Crew Member
Mcdonalds
08.2019 - 03.2020
- Maintain necessary sanitation requirements
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
In Progress - Pediatric Nursing
Washtenaw Community College
Ypsilanti, MI05.2025
Skills
- Cooking
- Food Service
- Cashiering
- Kitchen Experience
- Food Preparation
- Warehouse experience
- Cleaning
- Computer skills
Timeline
Production Operator
Webasto Roof Systems
02.2022 - 09.2022
FedEx Package Handler
FedEx Ground
07.2021 - Current
McDonalds Crew Member
Mcdonalds
08.2019 - 03.2020
Hairdresser/Receptionist
Options Plus
06.2017 - 07.2022
In Progress - Pediatric Nursing
Washtenaw Community College