Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALANA GIACOBBO

Moorestown,NJ

Summary

Welcoming clerical professional with 11 years of experience in a medical office setting assisting patients and teammates. Positive and upbeat attitude while greeting and interacting with patients, answering calls, and scheduling. Accurate when entering information and keeping organized filing systems.


I have a high interest in the growing medical aesthetics industry and am currently enrolled in the Esthetics part-time program at Rizzeri Aveda School. I look forward to the opportunity!

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant

One You Love HomeCare
04.2020 - Current
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Complete forms in accordance with company procedures.
  • Create records.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Review, scan, and upload documents.
  • Replenish office supplies.

Patient Coordinator

Lips And Drips By Erica Marie, LLC
06.2022 - 12.2023
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and providers for a seamless healthcare experience.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Maintained front desk workstation by keeping it clean and organized.
  • Educated and upsold patients skincare and other retail items
  • Created and designed weekly Mailchimp e-mails to subscribers

Court Stenographer

Magna Legal Services
05.2018 - 12.2019
  • Record verbatim proceedings of depositions and arbitrations using electronic stenograph machines.
  • Provide accurate transcripts of depositions in a timely manner.
  • Maintained confidentiality of proceedings and litigants.
  • Transcribe recorded proceedings in accordance with established formats.
  • Mark exhibits as instructed.
  • Accurately transcribe proceedings at 225 words a minute.
  • Swear witnesses under oath.

Medical Secretary

06.2013 - 04.2018
  • HomeVisit Physicians Schedule appointments for patients.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Post medical insurance billings.
  • Open, read, route, and distribute incoming mail.
  • Post copay and insurance payments to patients' accounts.

Education

- - Esthetics

Rizzeri Aveda School
Voorhees, NJ
10.2024

Orleans Technical College
Philadelphia, PA
05.2018

Skills

  • Strong Organizational Skills
  • Meticulous Attention to Detail
  • Task Prioritization
  • Fast Learner
  • Embraces Teamwork and Collaboration
  • Effective Communication
  • Proficient in Microsoft Office Applications

Certification

Certified Pennsylvania Notary

Certified Court Stenographer

Timeline

Patient Coordinator

Lips And Drips By Erica Marie, LLC
06.2022 - 12.2023

Administrative Assistant

One You Love HomeCare
04.2020 - Current

Court Stenographer

Magna Legal Services
05.2018 - 12.2019

Medical Secretary

06.2013 - 04.2018

- - Esthetics

Rizzeri Aveda School

Orleans Technical College

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ALANA GIACOBBO