Alana Goncalves
Summary
Goal-oriented Instructional Assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
ALDO Group
11.2023 - 12.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
United States Air Force
Military
08.2022 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Stage Crew Member
Fox Cineplex is D'Place
02.2023 - 03.2023
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Maintained cleanliness and organization of theater facilities, ensuring a safe and enjoyable experience for guests.
- Handled cash transactions with accuracy and efficiency, ensuring proper accounting procedures were followed at all times.
Jersey Mike's Crew Member
Jersey Mike's
04.2022 - 07.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
High school diploma -
Mojave River Academy
Palm Springs, CA07.2022
Skills
- Military Experience
- Customer Service
- Cash Handling
- Retail Sales
- Cashiering
- Security
- Leadership
- Communication skills
- Stocking
- Cleaning
- Food safety
- Food handling
- Food preparation
- Organizational skills
Certification
Food Handler Certification
Timeline
Sales Associate
ALDO Group
11.2023 - 12.2023
Stage Crew Member
Fox Cineplex is D'Place
02.2023 - 03.2023
United States Air Force
Military
08.2022 - 06.2023
Jersey Mike's Crew Member
Jersey Mike's
04.2022 - 07.2022
High school diploma -
Mojave River Academy