Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Hahn

San Antonio,TX

Summary

I am a personable professional dedicated to cultivating positive client, staff and
management connections. I excel in highly-developed communication and am always ready to deal with complex
problem-solving and conflict resolution. Eager to work in a fast paced environment I possess skills in customer service and organization practices.

Overview

5
5
years of professional experience

Work History

Office Administrative Assistant

Blentech
Hosuton, Texas
05.2017 - 08.2022
  • Assisted with payroll preparation and entered data into cumulative payroll document.
    (2021-2022)
  • Maintained accurate department and customer records.
  • Invoicing for account receivable.
  • Directed calls and customers to corresponding departments.
  • Assisted with audit preparation.

Server, Cashier, Food Preparation, Hostess

Taste Of Thai
Houston, TX
01.2021 - 11.2021
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying
    up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Stocked service areas with supplies during slow periods.
    Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Worked in fast-paced, ever-changing environment.
  • Maintained clean and sanitized work area in accordance with food safety guidelines,
    avoiding cross-contamination of raw and prepared food products.
  • Prepared quality products while maintaining proper food safety practices and presentation
    within service goal times.
  • Re-stocked, organized and arranged service and food stations.

Education

Associate of Science - Biology

Northeast Lakeview College
Universal City, TX

Skills

  • Spreadsheet Development
  • Database Entry
  • Document and File Management
  • Strong Organizational Skills
  • Appointment Coordination
  • Verbal and Written Communication
  • Schedule Management
  • Supply Inventory Control
  • Reception Duties
  • Cleaning and Sanitizing
  • Food Safety Understanding
  • Point of Sale (POS) System Operations
  • Dining Customer Service
  • Check Payment Processing
  • PPE Guideline Compliance

Timeline

Server, Cashier, Food Preparation, Hostess

Taste Of Thai
01.2021 - 11.2021

Office Administrative Assistant

Blentech
05.2017 - 08.2022

Associate of Science - Biology

Northeast Lakeview College

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Alana Hahn