Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Student Caller
Georgia Southern
02.2024 - Current
Enhanced caller engagement by utilizing strong communication skills and active listening techniques.
Utilized various software tools for data entry purposes, ensuring accuracy in recording donor information and pledges made during calls.
Provided exceptional customer service, fostering goodwill among alumni and other potential donors.
Team Member
Moe's Southwest Grill
05.2022 - 08.2023
Addressed and resolved customer complaints in polite and professional manner.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Crew Member
Wendy's
04.2021 - 05.2022
Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Worked well with teammates and accepted coaching from management team.