Summary
Work History
Education
Skills
Timeline
89
Alana James

Alana James

Office Manager
Pickens,SC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Office Manager

St. Francis of Assisi Catholic School
06.2024 - 06.2025
  • Oversaw daily office operations, ensuring smooth workflow and efficient resource allocation.
  • Implemented office policies, improving compliance and enhancing operational efficiency.
  • Streamlined communication between departments, enhancing collaboration and project outcomes.
  • Maintained office supplies inventory, optimizing procurement processes for cost-effectiveness.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Billing, Invoices, and payment management.
  • Early childhood support.

Owner/Director/Administrator/Head Teacher

Miss Alana's Preschool
05.2012 - 05.2024
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Maintained relationships with existing clients by providing superior customer service.
  • Collaborated with other owners on joint ventures and shared resources.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Conducted performance reviews for employees on a regular basis.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Create/Implement curriculum in accordance with developmental development guidelines.
  • Parent/Teacher conferences.
  • Plan/Implement large celebrations and parties.
  • Assist with book keeping.
  • Trouble shoot and resolve day to day operating issues and inquiries.
  • Annual continued educational training.

Education

Certificate - Early Childhood Education

Portland State University
Portland, OR

Certificate - Early Childhood Education & Business Development

Western Oregon University
Monmouth, OR

Food Handlers License - Food Safety

OR Food Handlers
Oregon
03-2024

Pediatric Plus CPR AED And First Aid Children/Infant/Adult - Medical

Medic First Aid
11-2022

CNA License/Certified Nursing Assistant - Nursing/Medical

Umpqua Community College
Roseburg, OR
08-1999

Skills

  • Account Management
  • Customer Care & Retention
  • Regulatory Compliance
  • Records Management
  • Detail Oriented
  • Verbal And Written Communication
  • Collaborative
  • Initiative/Self Motivated
  • Adaptability
  • Clear oral/written communication
  • Billing/Payments/Invoicing
  • Contracts/Enrollment
  • Scheduling & Calendar management

Timeline

Office Manager

St. Francis of Assisi Catholic School
06.2024 - 06.2025

Owner/Director/Administrator/Head Teacher

Miss Alana's Preschool
05.2012 - 05.2024

Certificate - Early Childhood Education

Portland State University

Certificate - Early Childhood Education & Business Development

Western Oregon University

Food Handlers License - Food Safety

OR Food Handlers

Pediatric Plus CPR AED And First Aid Children/Infant/Adult - Medical

Medic First Aid

CNA License/Certified Nursing Assistant - Nursing/Medical

Umpqua Community College