Summary
Overview
Work History
Education
Timeline
Generic

Alana Johnston

Newport News,VA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to improve abilities while contributing to personal growth.

Overview

6
6
years of professional experience

Work History

Ophthalmic Medical Technician

Hampton Roads Eye Associates - Oyster Point
Newport News, VA
02.2024 - Current
  • Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
  • Provided direct assistance to physicians during surgical procedures or exams as needed.
  • Provided instruction on contact lens insertion and removal techniques and answered questions regarding contact lens hygiene practices.
  • Conducted visual field tests to detect abnormalities in peripheral vision.
  • Conducted tonometry tests to measure intraocular pressure.
  • Applied eye drops and medications as prescribed by the ophthalmologist.
  • Educated patients about eye diseases, their diagnosis and treatment options available to them.

Security Officer

Allied Universal Security Services
Newport News, VA
03.2023 - 01.2024
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Observe and report the premises.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored security cameras to ensure the safety and security of the premises.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Verified photo IDs and tickets to allow guests passage.
  • Maintained high levels of alertness throughout shifts.
  • Assisted with crowd control during large events held at the facility.
  • Performed first aid and CPR when necessary during emergency situations.

Assistant Supervisor

Busch Gardens Williamsburg
Williamsburg, Virginia
02.2019 - 08.2022
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Ability to communicate well with Guests in park including children and the guests in the "Ride Accessibility Program"
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Filed paperwork and submitted reports to upper management.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Created training manual for employees to use as reference guide.

Education

High School Diploma -

Menchville High School
Newport News, VA
08.2017

Timeline

Ophthalmic Medical Technician

Hampton Roads Eye Associates - Oyster Point
02.2024 - Current

Security Officer

Allied Universal Security Services
03.2023 - 01.2024

Assistant Supervisor

Busch Gardens Williamsburg
02.2019 - 08.2022

High School Diploma -

Menchville High School

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Alana Johnston