Alana Kaye
Washington Court House,OH
Summary
Knowledgeable Loan Processor bringing 10 years plus of experience in lending positions. Highly skilled in working well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between lender and customer.
I'm a dedicated professional and highly self motivated. I will utilize my energy, drive, natural rapport building skills and experience, for growth and longevity within the organization. I have a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised.
Overview
23
23
years of professional experience
Work History
Senior Process Associate
TATA Consultancy
Cincinnati, OH
06.2022 - 06.2024
- Worked with cross-functional teams to achieve goals.
- Managed loans from application to submission to closing by coordinating file movements between underwriter, mortgage lender and closing parties.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Prepared and delivered loan documents to title and escrow teams.
Loan Processor
Extraordinary Mortgage Remote
06.2020 - 05.2022
- Diligent and detail-oriented, thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing
- Order appraisals, VA documents for lender requirements, pull credit
- Interpersonal skills, collaboration, active listening and problem solving
- Ongoing mortgage finance course work, Encompass.
- Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Transaction Coordinator/Dispositions
Strong Tower Ventures LLC Remote
08.2019 - 04.2020
- I was hired to handle inbound lead generation, qualify or disqualify
- My position quickly evolved into transaction coordinator in which I handled title, closings, property managing and many different administrative functions to keep things moving forward in a timely manner
- I renegotiated sales contracts with sellers on an as needed basis, advertised properties for sale, spoke with potential buyers and coordinated showings, nationwide.
Processing, Loan coordinator
Greenlight/Nationstar Mortgage
Irvine, Ca
11.2012 - 07.2014
- In a high-volume environment, communicate directly with clients, coordinate loan closings, gather income documentation, order title, open escrow, secure electronic disclosures, verify income with employers, order compliance reports and verify completeness of 1003, all in preparation for funding loan.
Residential Loan Officer
Pacific Mercantile Bank
Costa Mesa, Ca
02.2011 - 10.2012
- Primarily through phone sales, originate home loans for consumers for FHA, Conventional, VA,
- WISH program, Jumbo and SCHA (Southern California Housing Finance Authority).
Commercial Loan Officer
Western Pacific Lending
Irvine, CA
04.2007 - 02.2011
- Originate commercial loans for small to medium size businesses by means of outbound phone sales, cultivate referrals and outside networking
- Personalize programs specific to each business client to provide the cash needed to run and/or grow their business.
Residential Loan Officer
Mortgage Solutions, LLC
Irvine, Ca
08.2001 - 01.2007
- Originate consumer home loans with an aggressive outbound phone regiment, manually cold calling “title leads” and maintaining or exceeding quota in a highly competitive market
- Position requires ability to build immediate rapport over the phone, articulate value, build confidence with prospects and separate yourself from the competition.
Education
Ongoing Mortgage Finance Training -
Xinnix
Skills
- Interpersonal Communication
- File Management
- Mortgage Loan Software
- Borrower Correspondence
- Attention to Detail
- Credit Reports
- Dedicated Work Ethic
- Loan Closing
- Application Process Management
- Employment Verification
- Application Review
- Automated Underwriting System (AUS)
- Loan File Review
- Product Education
- Income Evaluation
- Problem Solving
Education and Training
other
Timeline
Senior Process Associate
TATA Consultancy
06.2022 - 06.2024
Loan Processor
Extraordinary Mortgage Remote
06.2020 - 05.2022
Transaction Coordinator/Dispositions
Strong Tower Ventures LLC Remote
08.2019 - 04.2020
Processing, Loan coordinator
Greenlight/Nationstar Mortgage
11.2012 - 07.2014
Residential Loan Officer
Pacific Mercantile Bank
02.2011 - 10.2012
Commercial Loan Officer
Western Pacific Lending
04.2007 - 02.2011
Residential Loan Officer
Mortgage Solutions, LLC
08.2001 - 01.2007
Ongoing Mortgage Finance Training -
Xinnix
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