Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alana LINDER

Nyssa,OR

Summary

Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.

Overview

21
21
years of professional experience

Work History

Team Leader

Snake River Correctional Institution
Ontario, OR
03.1996 - 01.2015
  • I was the Team Leader for the Critical Incident Stress Management Team.
  • Conducted training class
  • Wrote procedures for the Team
  • Made power point presentations for training
  • Set up Excel for tracking purposes
  • Worked closely with all levels of personnel

Security Officer

Snake River Correctional Institution
Ontario, OR
05.1994 - 01.2015
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Performed first aid and CPR when necessary during emergency situations.
  • Provided escorts for visitors as needed throughout the facility.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Maintained accurate logs of all security related activities.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Operated communication systems between officers stationed throughout the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Assisted with crowd control during large events held at the facility.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Enforced access control measures in accordance with established procedures.
  • Completed incident reports to record security or loss prevention incidents.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Guarded restricted areas to prevent unauthorized entry.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Identified suspicious activity to determine appropriate response.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Patrolled crowds during events to preserve order and promote security.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.

Education

GED -

New Plymouth High School
New Plymouth, ID
03-1971

Skills

  • Quality Improvement
  • Team Supervision
  • Shift Scheduling
  • Overtime Management
  • Technical Support
  • Mentoring
  • Complaint resolution
  • Coaching
  • Documentation And Reporting
  • Performance Evaluations
  • Evaluating Employee Work
  • Giving Constructive Feedback
  • Leadership
  • Onboarding and Orientation
  • Goal Setting
  • Safety processes and procedures
  • Staff Training
  • Leading Team Meetings
  • Attention to Detail
  • Teamwork and Collaboration
  • Analytical Thinking
  • Performance Improvement
  • People Management
  • Problem-Solving
  • Conflict Resolution
  • Complex Problem-Solving
  • Issue Resolution

References

References available upon request.

Timeline

Team Leader

Snake River Correctional Institution
03.1996 - 01.2015

Security Officer

Snake River Correctional Institution
05.1994 - 01.2015

GED -

New Plymouth High School
Alana LINDER