Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Mason

Huntsville,TX

Summary

Motivated professional with a background in customer service, including beauty, hospitality, and banking. Known for a positive attitude and adaptability, consistently engaging with clients to understand their needs and provide tailored recommendations. Eager to contribute to a dynamic team environment.

Overview

6
6
years of professional experience

Work History

Housekeeper

Wingate Hotel
11.2024 - 02.2025
  • Maintained cleanliness and sanitation standards in guest rooms and public areas.
  • Operated cleaning equipment, including vacuum cleaners and floor polishers.
  • Collaborated with team members to ensure timely room turnover.
  • Assisted in inventory management of cleaning supplies and linens.

Student

Aveda Institute Houston
11.2023 - 06.2025
  • Assisted in delivering hands-on beauty services, enhancing client satisfaction and experience.
  • Maintained cleanliness and organization of workstations, adhering to industry hygiene standards.
  • Collaborated with peers to develop practical skills in hair, skin, and makeup application techniques.
  • Engaged with clients to understand their needs, providing tailored beauty recommendations for optimal results.

Bank Teller

MCBank
01.2020 - 02.2021
  • Processed customer transactions accurately and efficiently, ensuring high levels of service quality.
  • Assisted customers with account inquiries and resolved issues to enhance satisfaction.
  • Maintained cash drawer accuracy by conducting regular audits and reconciliations.
  • Promoted bank products and services, contributing to increased customer engagement.

Waitress

The Hideout Golf Club and Resort
04.2019 - 07.2020
  • Delivered exceptional customer service, enhancing guest experiences through attentive and personalized interactions.
  • Collaborated with kitchen staff to ensure timely and accurate meal delivery, maintaining high service standards.
  • Trained and mentored new employees on restaurant protocols and customer service best practices, fostering team cohesion.
  • Managed multiple tables efficiently during peak hours, ensuring prompt service and satisfaction for all guests.

Education

General

Ranger College
Early, TX

Texas Barbering & Cosmetology - Cosmetology

Aveda Institute
The Woodlands, TX
07.2025

Skills

Fast learner

Positive attitude

Time management

Attention to detail

Active learning

Customer service

Timeline

Housekeeper

Wingate Hotel
11.2024 - 02.2025

Student

Aveda Institute Houston
11.2023 - 06.2025

Bank Teller

MCBank
01.2020 - 02.2021

Waitress

The Hideout Golf Club and Resort
04.2019 - 07.2020

General

Ranger College

Texas Barbering & Cosmetology - Cosmetology

Aveda Institute