Alana McCoy
North Charleston,SC
Summary
Motivated individual with a strong background in kitchen operations and customer service. Recognized for ability to maintain health and safety standards and enhance team productivity. Ready to contribute to a dynamic work environment with a focus on quality and service.
Overview
6
6
years of professional experience
Work History
Dishwasher
Franke at Seaside
Charleston, South Carolina
12.2025 - 04.2026
- Ensured cleanliness of dishes, utensils, and kitchen equipment to support kitchen operations.
- Operated industrial dishwashing machine to meet high demand during peak hours.
- Organized and restocked supplies to enable kitchen staff to focus on food preparation.
- Ensured compliance with health and safety regulations in the kitchen area.
- Collaborated with team members to streamline dishwashing workflow.
- Disposed of waste and recyclables according to established procedures.
- Assisted in serving food to guests during events.
Cashier/Dishwasher/cook
Ye Ole Fashioned
Charleston, South Carolina
08.2021 - 07.2023
- Processed customer transactions efficiently and accurately.
- Maintained clean, organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and recommendations to improve satisfaction.
- Handled cash, credit, and digital payment methods securely.
- Collaborated with team members to ensure smooth store operations.
- Restocked merchandise on shelves to ensure inventory availability.
Cashier/Dishwasher/Cook
Wendys Fast Food
Charleston, South Carolina
05.2021 - 06.2022
- Processed high volume customer orders accurately and efficiently at fast food counter.
- Handled cash transactions and operated point-of-sale system with accuracy.
- Maintained cleanliness and organization of the dining area and workstations.
- Assisted in training new team members on service protocols and procedures.
- Collaborated with kitchen staff to ensure timely preparation of food orders.
- Resolved customer inquiries and concerns to improve overall dining experience.
Cashier
Papa Johns
Charleston, South Carolina
12.2021 - 01.2022
- Processed customer orders accurately and efficiently at a fast-paced environment.
- Handled cash transactions, ensuring accurate change delivery to enhance customer satisfaction.
- Maintained cleanliness and organization of the dining area and workstations.
- Trained new cashiers on operational procedures and customer service skills to improve team efficiency.
- Collaborated with team members to ensure smooth service during busy periods.
- Resolved customer inquiries and issues with professionalism, contributing to positive shopping experience.
Cashier
McDonald's
Charleston, South Carolina
08.2020 - 04.2021
- Handled cash transactions and provided change to customers promptly.
- Processed customer orders accurately and efficiently at a fast-paced environment.
- Responded to customer inquiries and resolved issues with professionalism and care.
- Trained new cashiers on operational procedures and customer service skills to ensure consistent service quality.
- Collaborated with team members to coordinate service during busy periods, ensuring timely customer satisfaction.
- Maintained cleanliness and organization of dining area and workstations to enhance customer experience.
Education
High School Diploma -
West Ashley High School
4060 W Wildcat Blvd,Charleston 06-2023
Skills
- Industrial dishwashing
- Dishware handling
- Kitchen equipment operation
- Health and safety compliance
- Dishroom organization
- Inventory management
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Attention to detail
- Customer service
- Conflict resolution
Timeline
Dishwasher
Franke at Seaside
12.2025 - 04.2026
Cashier
Papa Johns
12.2021 - 01.2022
Cashier/Dishwasher/cook
Ye Ole Fashioned
08.2021 - 07.2023
Cashier/Dishwasher/Cook
Wendys Fast Food
05.2021 - 06.2022
Cashier
McDonald's
08.2020 - 04.2021
High School Diploma -
West Ashley High School