ALANA McCREADIE

• Experienced with crafting unique cocktails and creating welcoming bar atmosphere.
• Utilizes strong leadership skills to manage bar operations and staff effectively.
• Track record of maintaining high customer satisfaction and operational efficiency.
• Hospitality professional with background in leading bar operations and creating exceptional guest experiences.
• Successfully managed bar staff and high volume shifts, ensuring seamless service and high standards of quality.
• Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs.
• Proficient in customer service, valued for leadership and interpersonal skills.

• Increase number of recurring guests in a fast-paced environment by providing positive customer experience
• Build relationships with recurring guests to improve customer service experience
• Multi-task in a fast-paced environment efficiently while overseeing daily sales and supporting staff members
• Promote daily specials and promotions by communicating with guests effectively
• Provide strong team leadership and direction in a fast-paced environment by providing clear communication, authenticity, problem solving and relationship building
• Correct issues with customer experience and provide solutions promptly

• Patrol local waterways
• Collect water quality samples and data
• Investigate local waterways due to citizen concerns
• Participate in local fundraising events

• Performed field work collecting both influent and effluent water samples for the purpose of regulatory compliance with EPA and state regulations
• Prepared sample bottles using chemical preservatives while following lab safety protocol and procedures
• Maintained the integrity of all samples and assure the maximum possible accuracy and precision of all analytical result
• Created positive client interactions by processing timely and reliable results

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