Alana Miller
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Meal Prep, Cashier
Full Circle Meals
Washington, MI
02.2022 - 08.2023
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Server
Pamela's Catering
Washington, MI
06.2021 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Website Photographer and Editor
MGA Research
Troy, MI
05.2022 - 08.2022
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Host
Marcus Grill
Shelby Township, MI
06.2021 - 12.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Cashier
Blake's Orchard
Romeo, MI
08.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Fitness And Wellness
Indiana University Bloomington
Bloomington, IN05.2027
High School Diploma -
Romeo High School
Washington, MI05.2023
Skills
- Customer Service
- Team Collaboration
- Positive Attitude
- Sanitation Practices
- Time Management
- Problem Solving
- Effective Communication
- Strong Work Ethic
- Attention to Detail
- Multitasking Abilities
Accomplishments
NTHS
Serve
Honor Roll
Affiliations
- Competitive Dance
- Dance Team
Timeline
Website Photographer and Editor
MGA Research
05.2022 - 08.2022
Meal Prep, Cashier
Full Circle Meals
02.2022 - 08.2023
Server
Pamela's Catering
06.2021 - 08.2023
Host
Marcus Grill
06.2021 - 12.2021
Cashier
Blake's Orchard
08.2020 - 01.2021
Bachelor of Science - Fitness And Wellness
Indiana University Bloomington
High School Diploma -
Romeo High School