Alana Mosley
Rustburg,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
9
9
years of professional experience
Work History
Packer Operator
J Crew Customer Service And Distribution Center
Forest, VA
06.2018 - Current
- Inspected and loaded products into containers for shipment.
- Operated automated packaging machinery to package goods according to customer specifications.
- Assisted with training new employees on proper use of packaging machinery and safety procedures.
- Ensured compliance with quality assurance standards throughout the packing process.
- Cleaned work area daily and disposed of waste material properly in accordance with established protocols.
- Assembled customer orders from stock and packed items in boxes.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Rustburg, VA
01.2018 - 06.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
Cashier
The Children's Place
Lynchburg, VA
04.2015 - 12.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
Rustburg High School
Rustburg, VA06.2013
Skills
- Quality Assurance
- Supply Management
- Production Line Monitoring
- Product Packaging
- Product Inspection
- Quality Inspection
- Packing Boxes
- Material Sort
- Quality Control
- Payment Processing
- Cash Register Operation
- Payment Collection
- Customer Assistance
- Cash Handling
- ID Verification
- POS Systems
- Customer Service
- Product Recommendations
- Product Knowledge
- Cleaning and Sanitizing
- Credit and Cash Transactions
- Loyalty Program Promotion
- Money Handling
- Customer Service Excellence
- Staff Training
- Inventory Control
- Time Management Skills
- Order Packaging
Timeline
Packer Operator
J Crew Customer Service And Distribution Center
06.2018 - Current
Cashier
Bojangles' Famous Chicken 'n Biscuits
01.2018 - 06.2018
Cashier
The Children's Place
04.2015 - 12.2017
High School Diploma -
Rustburg High School
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