Alana Mounts
Canal Winchester,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
DM Pallet Service INC.
03.2020 - 01.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Crew Member
Dairy Queen Grill & Chill
04.2018 - 01.2019
- Accurately operated cash register to process customer payments.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate of Applied Business - Hospitality & Event Management
Hocking College
Nelsonville, OH05.2024
High School Diploma -
Canal Winchester High School
Canal Winchester, OH05.2020
Skills
- Cash Handling
- Records Management
- Researching skills
- File Organization
- Punctual and Reliable
- Time Management
Timeline
Front Desk Receptionist
DM Pallet Service INC.
03.2020 - 01.2024
Crew Member
Dairy Queen Grill & Chill
04.2018 - 01.2019
Associate of Applied Business - Hospitality & Event Management
Hocking College
High School Diploma -
Canal Winchester High School