Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alana Muhamedagic

Atlanta,GA

Summary

With you’re years in the customer service industry, and three years of experience in the restaurant industry. I have advanced my skills in hosting, food running, and bussing while cross-training at both of the restaurants I have worked at. I am highly enthusiastic, bubbly, and always bring a positive energy to my work, creating a welcoming and enjoyable atmosphere for guests.

As a Host, I efficiently manage guest arrivals, to gos, handle reservations, and ensure smooth seating arrangements while maintaining excellent communication with both customers and staff. I am adept at managing high-traffic situations & prioritizing tasks, ensuring guests are greeted promptly and with warmth. In my roles as a Food Runner & Busser, I ensure that food orders are delivered quickly and accurately to guests while keeping the dining area clean and organized. I am skilled at maintaining a fast pace and adapting to the dynamic environment of a busy restaurant. My cross-training experience has allowed me to work seamlessly across different positions, contributing to a smooth operation and high customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Professional Cleaner

Bozeman 5 Star Cleaning
05.2025 - 08.2025
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.

Host/busser/food Runner

Persian Room
03.2022 - 04.2025
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests
  • Took reservations over phone and in person
  • Took to go orders and handled to gos.
  • Provided customers with accurate wait times and monitored waiting list
  • Assisted other departments when needed such as busing tables or delivering food orders
  • Facilitated smooth restaurant operations through effective communication between front-of-house and kitchen staff, enhancing guest satisfaction

Host/busser

Cafe Balkan
04.2021 - 03.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Primavera Online High School
Chandler, AZ
03.2025

Skills

    Customer Engagement,

    Problem Solving, Multitasking,

    Food Safety, Communication Skills, Cash Handling, Customer Service,

    Conflict Management Cleanliness

Certification

First aid certification + open table certification

Languages

Bosnian
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Professional Cleaner

Bozeman 5 Star Cleaning
05.2025 - 08.2025

Host/busser/food Runner

Persian Room
03.2022 - 04.2025

Host/busser

Cafe Balkan
04.2021 - 03.2022

Primavera Online High School
Alana Muhamedagic