Alana N. Ballard
Farmington,NM
Summary
Compassionate and dedicated healthcare professional with over 7 years of experience in emergency medical services, patient care, and administrative support. Proven ability to thrive in fast-paced environments while maintaining a high standard of professionalism and patient safety. Strong background in emergency response, patient monitoring, and interdisciplinary collaboration. Certified EMT-I and CNA with additional technical training in welding and medical reception.
Professional with solid background in emergency medical care and patient support. Known for quick adaptability, effective communication, and strong teamwork in fast-paced environments. Skilled in patient assessment, vital sign monitoring, and emergency response. Dependable, results-focused, and ready to contribute to high-standard medical teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
San Juan Regional Medical Center
03.2018 - Current
- Assist physicians and nurses in delivering high-quality emergency care
- Monitor vital signs, perform EKGs, insert Foley catheters, and obtain blood cultures
- Support resuscitation efforts and airway interventions, including CPR
- Clean and dress wounds, apply splints, and maintain sterile field
- Transport patients safely across departments, including Radiology, OR, and ICU
- Ensure readiness of emergency equipment and supplies through routine stocking
Lead Shift EMT
Totah Behavioral Health Sobering Center
08.2017 - Current
- Provide intake assessments and ongoing medical monitoring for intoxicated individuals
- Conduct vital checks every two hours and monitor for medical stability
- Maintain communication with law enforcement, EMS, ED, and behavioral health teams
- Assist with educational interventions and family outreach
- Ensure a safe and supportive environment during recovery and discharge
Medical Receptionist
BPL Plasma
05.2015 - 11.2017
- Welcomed and screened new and returning donors in compliance with safety protocols
- Collected and documented vital health data (BP, temperature, HCT, protein, etc.)
- Maintained accurate donor records and assisted with finger sticks and hematocrit reading
- Ensured cleanliness and organization of reception and screening areas
Sales Associate
Dillard’s Department Store
10.2014 - 09.2015
- Delivered personalized customer service and consistently exceeded sales goals
- Handled transactions, inventory, and merchandise presentation
- Promoted store credit programs and assisted with visual displays and markdowns
Bakery Sales Associate
Walmart
07.2010 - 10.2014
- Managed high-volume cake orders and supervised bakery operations during peak hours
- Decorated cakes, maintained cleanliness, rotated stock, and ensured food safety compliance
- Delivered outstanding customer service and multitasked in a fast-paced setting
Education
Some College (No Degree) -
San Juan College
Farmington, NMHigh School Diploma -
Shiprock High School
Shiprock, NM05.2010
Skills
- Emergency Medical Response
- Patient Monitoring & Care
- CPR & Airway Management
- EKGs, Foley's, Blood Cultures
- Interdisciplinary Communication
- Clinical Documentation
- Customer Service & Front Desk Operations
- Microsoft Office Cerner Eprogesa
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Splinting techniques
- Intravenous therapy
Certification
- Certified Nursing Assistant (CNA) – 2015-05
- Certified in CPR
- Welding Certifications: Basic 1 & 2, MIG & TIG, Blueprint Reading
Timeline
Emergency Room Technician
San Juan Regional Medical Center
03.2018 - Current
Lead Shift EMT
Totah Behavioral Health Sobering Center
08.2017 - Current
Medical Receptionist
BPL Plasma
05.2015 - 11.2017
Sales Associate
Dillard’s Department Store
10.2014 - 09.2015
Bakery Sales Associate
Walmart
07.2010 - 10.2014
Some College (No Degree) -
San Juan College
High School Diploma -
Shiprock High School
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