Alana Pac
Mousie,KY
Summary
Detail-oriented healthcare professional with 10+ years of experience in documentation, medication management, and behavioral support within IDD services. Skilled in maintaining accurate records, tracking data trends, and ensuring compliance with care plans and regulatory standards. Proven ability to work independently, manage multiple priorities, and maintain organization in fast-paced environments. Transitioning into medical billing and coding with a focus on accuracy, efficiency, and remote work environments.
Overview
12
12
years of professional experience
Work History
Residential Support Staff Member
SCL Wavier Participants
09.2021 - Current
- Provided daily living assistance to residents, ensuring comfort and safety.
- Implemented individualized support plans, enhancing resident well-being and engagement.
- Collaborated with multidisciplinary teams to coordinate care strategies for participants.
- Monitored resident progress, documenting observations and reporting changes to supervisors.
- Trained new staff on best practices for supporting individuals with developmental disabilities.
- Developed recreational activities that encouraged socialization and skill-building among residents.
- Evaluated program effectiveness, recommending improvements based on resident feedback and outcomes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s unique needs.
- Administered and documented medications accurately, ensuring adherence to physician orders and care plans.
Direct Support Professional
Arc Glow
04.2014 - 09.2021
- Supported individuals with developmental disabilities in daily living activities and personal care.
- Assisted clients in achieving personal goals through individualized support plans and consistent encouragement.
- Facilitated community integration by organizing outings and engaging activities tailored to client interests.
- Monitored client progress, documenting observations to ensure compliance with care plans and improving outcomes.
- Trained new staff on best practices for providing compassionate, person-centered care to diverse populations.
- Implemented behavior management techniques, fostering a safe environment that promotes positive interactions among clients.
- Advocated for client needs within the community, ensuring access to resources and services that enhance quality of life.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Direct Support Professional Supervisor
Arc Of Steuben
07.2019 - 06.2020
- Supervised and trained direct support professionals, ensuring adherence to care plans and organizational standards.
- Coordinated daily activities for individuals with developmental disabilities, fostering engagement and social skills development.
- Implemented individual support strategies, enhancing client autonomy and quality of life through tailored programs.
- Monitored staff performance and provided constructive feedback to improve service delivery and team cohesion.
- Developed training materials for new hires, streamlining onboarding processes and enhancing knowledge retention.
- Collaborated with interdisciplinary teams to assess client needs, ensuring holistic approaches to care planning.
- Conducted regular evaluations of client progress, adjusting support strategies based on outcomes and feedback.
- Ensured compliance with all federal, state, and agency regulations by conducting regular audits of client files and documentation practices.
- Developed and maintained a constructive partnership with external agencies to support clients'' involvement in recreational, educational, and vocational programs.
- Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Assisted in staffing decisions including selection, hiring, training, scheduling, and mentoring new team members to ensure quality care provision.
- Improved staff performance by providing consistent training and ongoing supervision to direct support professionals.
- Managed caseloads efficiently while maintaining accurate records in compliance with state regulations and agency policies.
- Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
Education
High School Diploma -
Alfred Almond High School
Almond, NY2014
Skills
- Medical documentation and recordkeeping
- Medication administration and tracking
- Data entry and accuracy
- Attention to detail
- Time management and independent work
- Knowledge of healthcare terminology
- HIPPA compliance
- Behavioral data tracking
- Incident reporting and documentation
- Organization and workflow management
Timeline
Residential Support Staff Member
SCL Wavier Participants
09.2021 - Current
Direct Support Professional Supervisor
Arc Of Steuben
07.2019 - 06.2020
Direct Support Professional
Arc Glow
04.2014 - 09.2021
High School Diploma -
Alfred Almond High School