Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alana Rachels

Cocoa

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Thermal Development Technician

Superior Skilled Trades
03.2025 - Current
  • Preprocess and manufacture ceramic fibers, filaments, and powders required for the fabrication of next tier products
  • Fabricate ceramic refractory billets, ceramic tiles, thermal gap fillers, coatings, and other components required for a robust thermal protection system
  • Prepare basic laminate fabrication, surface preparation, and vacuum bagging; check seals on completed bagged parts for leaks, and perform vacuum bag processing, bonding, and oven curing
  • Document processes precisely to be able to replicate each step taken in the material processing
  • Perform product inspection and rework as required
  • Read and interpret engineering drawings with an understanding for drawing symbols, flag notes, and general notes
  • Assist in the maintenance and repair of production machinery


Fluid Technician

Superior Skilled Trades
01.2025 - 02.2025
  • Analyze, design, and build systems that support critical rocket launches and testing
  • Cradle-to-grave project ownership through hosting design reviews, project decision justification, equipment procurement, and coordination and assistance of the construction of your ideas
  • Design modular hardware capable of being manufactured at volume for future launch sites across the world
  • Apply interdisciplinary engineering skills in fields of system level process design and initial sizing, detailed pressurized fluid and thermal analysis, structural engineering, materials and component selection and cost/schedule optimization
  • Work directly with technicians and support groups to build your designs, and fix real-world problems on the fly
  • Maintain a tight feedback loop with the launch operations team to rapidly alter plans as necessary to meet tight deadlines
  • Activate and troubleshoot equipment to achieve design objectives and iterate system maintenance strategies to reduce future downtime
  • Hands-on approach to tackling daily field projects necessary to keep the company launching rockets

E-Commerce Supervisor

JB Enterprises of Titusville Inc.
11.2022 - 01.2025
  • Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Developed and executed e-commerce positioning, values, tone of voice, and design elements to bring value and convenience to customers.
  • Tracked consumer behavior, content management, and weight of purchase to develop robust customer acquisition and retention programs.
  • Select and gather products from shelves for online orders.
  • Assemble customer orders, process coupons and payments.
  • Provide a positive customer experience during pickup, communicate with customers via phone, and address any issues or concerns.
  • Ensure the accuracy of orders, maintain product freshness, and report any discrepancies.
  • Maintain a clean and organized staging area, and report any equipment repair needs.
  • Assist in training new e-commerce team members.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

Stucco Laborer

Maurice Stucco
01.2019 - 09.2021
  • Using trowels, brushes, or spray guns to apply coats of stucco to walls, ceilings, or partitions.
  • Helped with erecting scaffolding and ladders.
  • Operated forklifts and boom lifts to complete various tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Cleaned and maintained tools, equipment and worksites.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Cleaning and preparing surfaces for stucco application, including drywall taping.
  • Mixing cement, stucco, or plaster to the desired consistency.
  • Creating decorative textures using sand, pebbles, or stones.
  • Installing guidewires and mesh to hold stucco in place.
  • Applying insulation to building exteriors.
  • Repairing worn-down stucco and ensuring jobs run on schedule.

Concrete Laborer

Dave's Concrete
11.2014 - 11.2018
  • Routinely lifted and moved items weighing up to [Number] pounds.
  • Set wood and other forming materials to prepare for concrete pours.
  • Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
  • Trained new laborers in crew processes and safety behaviors.
  • Demolishing work areas, preparing sites for concrete pours, and cleaning up debris.
  • Building and maintaining forms to shape concrete structures.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Mixing concrete, pouring it into forms, and spreading it evenly.
  • Installing rebar, expansion joints, or carbon fiber to strengthen concrete.
  • Smoothing and finishing concrete surfaces, including applying finishes like stains and sealants.
  • Cleaning tools and equipment, and maintaining a clean work site.
  • Following safety protocols when using tools and equipment.
  • Assisting with other construction-related tasks as needed.

Head Cashier

Little Caesars
03.2009 - 12.2012
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Facilitated and logged store opening, closing, and shift changes.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Maintained stock to meet expected customer demand.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer loyalty and retention.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Greet customers, take orders, provide assistance, and ensure satisfaction.
  • Prepare ingredients, assemble pizzas, and follow food safety guidelines.
  • Operate the cash register, handle transactions, and provide receipts.
  • Maintain a clean and organized work environment.
  • Collaborate with other team members to ensure efficient service

Education

GED -

Astronaut High School
Titusville, FL

Skills

  • Certified Forklift Operator
  • Attention to Detail
  • Problem Solver
  • Time management
  • Computer Literacy
  • Adaptability
  • Data Analysis
  • Team Player
  • Flexibility
  • Organization

Certification

  • Certified Forklift Operator, SpaceX

Timeline

Thermal Development Technician

Superior Skilled Trades
03.2025 - Current

Fluid Technician

Superior Skilled Trades
01.2025 - 02.2025

E-Commerce Supervisor

JB Enterprises of Titusville Inc.
11.2022 - 01.2025

Stucco Laborer

Maurice Stucco
01.2019 - 09.2021

Concrete Laborer

Dave's Concrete
11.2014 - 11.2018

Head Cashier

Little Caesars
03.2009 - 12.2012

GED -

Astronaut High School

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