Alana Ruiz
Dania Beach,FL
Summary
Dynamic Pastry Chef with a proven track record at Gelato&co, excelling in customer satisfaction and effective communication. Recognized for enhancing service delivery and fostering customer relationships. Highly organized and adept at multitasking, I thrive in fast-paced environments while maintaining attention to detail and prioritizing tasks efficiently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pastry Chef
Gelato&co
Fort Lauderdale
05.2023 - Current
- Achieved high customer satisfaction ratings through effective problem resolution. Enhanced service delivery by streamlining communication processes. Fostered positive relationships with customers to drive repeat business.
- Coordinated phone call responses to maintain high levels of customer satisfaction and engagement.
- Coordinated various responsibilities concurrently to ensure seamless workflow and productivity.
Education
High School Diploma -
Dilit International House
Rome, Italy06.2024
Business And Marketing
Broward College
Fort Lauderdale, FLTravel Consultant Certificate -
IAP Career College
OnlineHigh School Diploma - Business And Marketing
Franklin Academy
Pembroke Pines, FL06.2025
Skills
- Strong verbal and written communication skills
- Work effectively with teammates to achieve goals
- Ability to multitask efficiently while maintaining accuracy and attention to detail
- Thrive in fast-paced environments and adapt quickly to changing priorities
- Completed coursework in Computer Literacy, including Microsoft Word, PowerPoint, and internet research
- Highly organized with strong time management and prioritization skills
Certification
Travel consultant
Food Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
French
Elementary
Timeline
Pastry Chef
Gelato&co
05.2023 - Current
High School Diploma -
Dilit International House
Business And Marketing
Broward College
Travel Consultant Certificate -
IAP Career College
High School Diploma - Business And Marketing
Franklin Academy