Alana Russell
New Orleans,LA
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapt well to changing processes, programs and team requirements. Eager to contribute to your growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker eager to secure a position with your company and help you achieve all goals!
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver, Shopper
DoorDash
05.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded, unloaded, and put all of the merchandise on the shelves
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
Merchandiser
PepsiCo Frito-Lay
04.2023 - 09.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Drove remotely
- Loaded, unloaded, and stocked the merchandise
Owner/Operator/Residential/Commercial Cleaning
Russell My Feathers LLC
05.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Deep cleaning
- Carpet cleaning
- Commercial and residential cleaning indoors and out
- Washed Dishes
- Laundry
Animal Caregiver
Brookhaven Animal Rescue League
11.2022 - 05.2023
- Restrained animals safely for exams and procedures.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Trained, walked and exercised pets of different sizes and temperments.
- Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
- Conducted basic grooming services with baths, brushing and nail clipping.
- Modified or help others modify pet behavior with proven, safe strategies.
- Administered vaccinations and medications to cats, dogs and other small pets.
- Participated in special events focused on community outreach and education about proper pet care.
Server/Cashier/Bartender
The Oak Tree
07.2008 - 07.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associates - Business Marketing And Management
Southwest Ms Community College
SummitHS Diploma - General Studies
West Lincoln
Brookhaven, MS05.2010
Skills
- Attention to Detail
- Shipping and Packaging
- GPS and Route Planning
- Load Safety
- Local Delivery
- Merchandise Replacements
- Time Management
- Basic Math Skills
- Customer Service
- Efficiency and Time Management
- Loading and Unloading
- Familiarity with DOT Regulations
- Shopping Orders
- Complex Problem-Solving
- Product and Service Sales
- Client Relationship Management
- Ability to Lift 50 Pounds
- Teamwork and Collaboration
- Communication and Interpersonal Skills
- Inventory and Stocking
- Sales and Promotions
- Contactless Deliveries
Certification
- Med Card
- CPR
Timeline
Delivery Driver, Shopper
DoorDash
05.2023 - Current
Merchandiser
PepsiCo Frito-Lay
04.2023 - 09.2023
Animal Caregiver
Brookhaven Animal Rescue League
11.2022 - 05.2023
Owner/Operator/Residential/Commercial Cleaning
Russell My Feathers LLC
05.2016 - Current
Server/Cashier/Bartender
The Oak Tree
07.2008 - 07.2011
Associates - Business Marketing And Management
Southwest Ms Community College
HS Diploma - General Studies
West Lincoln