Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Affiliations
Certification
Timeline
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ALANA SABOOR

Katy,TX

Summary

Professional with high standards and strong results-oriented approach in spiritual care. Known for effectively guiding individuals through personal struggles and orchestrating impactful community events. Reliable team collaborator with adaptability to meet changing needs. Proficient in crisis intervention, empathetic communication, and community outreach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Chaplain- Volunteer Position

American Legion Ladies Auxiliary Post164
03.2024 - Current
  • Provide emotional, spiritual support to Veterans and their families
  • In addition, providing resources and assistance in time of need
  • Coordinated support efforts during emergency situations, offering timely assistance to affected individuals or families in crisis.

Director of Operations/Administrator

A Better Solution In-Home Care
07.2023 - 06.2024
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Monitored budget and utilized operational resources.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.

Associate Director/HR/Alternate Administrator

RAHCO- Right at Home Corporate Owned
03.2022 - 05.2023
  • Led teams of up to 50 personnel, supervising daily performance as well as training and improvement plans.
  • Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
  • Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
  • Maintained compliance with industry regulations while adapting best practices as needed.
  • Established team priorities, maintained schedules and monitored performance.

Regional Administrator/PAS Administrator

Brazos Management Group LLC/ CareBuilders at Home
01.2021 - 03.2022
  • Ensured compliance with company policies, industry regulations, and legal requirements across all regional operations.
  • Increased staff productivity with comprehensive training programs and performance evaluations.
  • Oversaw hiring and onboarding processes, securing top talent for key regional positions.
  • Managed budgets for multiple projects, ensuring financial accountability and adherence to guidelines.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Human Resources Manager/Client Care Manager

BrightStar Care of Sugar Land, Texas
01.2019 - 01.2021
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

Regional Executive Director

AllWays Caring Services
01.2011 - 01.2018
  • Established key partnerships with industry leaders to drive business growth and collaboration.
  • Expanded regional presence into new territories through successful market research, analysis, strategy development, and execution efforts.
  • Managed multi-million-dollar budgets to ensure efficient use of resources in line with company objectives.
  • Improved employee retention rates through the implementation of competitive compensation packages, career development opportunities, and supportive management practices.
  • Ensured compliance with all relevant laws and regulations by maintaining up-to-date knowledge of industry standards and implementing necessary policies and procedures.
  • Developed high-performing teams through targeted recruitment, training, and performance management.
  • Increased regional revenue by implementing strategic sales and marketing initiatives.

Education

High School Diploma -

Concorde Career College
Jacksonville, FL
05.2003

Skills

  • Team Leadership
  • Team Leadership
  • Interpersonal Communication Skills
  • Strategic Decision Making
  • Skilled Negotiator
  • Sales Performance Improvement
  • Creative Problem-Solving
  • Effective Time Management
  • Relationship Building
  • Strategic Problem Resolution
  • Proficient in Microsoft Office 365
  • Payroll Management
  • Organization
  • Technology
  • Attention to Detail
  • Spiritual care
  • Data Organization
  • Grief support

Accomplishments

  • Supervised team of 50-300 staff members.
  • Increased yearly revenue by 200%% in 2001.
  • Won "Star Award" for exceeding quarterly revenue.
  • Won "Above & Beyond several quarters" for acquiring new consumers and increasing revenue.
  • Directed a team of 139 personnel bringing in $3M per year.

Awards

  • Shining Star Award
  • Above and Beyond
  • Operational Excellence

Affiliations

  • American Legion Ladies Auxiliary, Unit 164 Katy, TX

Certification

  • CPR/AED Certification
  • Texas Driver's License
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • Texas Health & Safety Code
  • Texas Human Resources Code
  • The American's With Disabilities Act
  • Civil Rights Act of 1991
  • The Rehabilitation Act of 1993
  • The Family & Medical Leave Act of 1993
  • The Occupational and Safety of Health Administration

Timeline

Chaplain- Volunteer Position

American Legion Ladies Auxiliary Post164
03.2024 - Current

Director of Operations/Administrator

A Better Solution In-Home Care
07.2023 - 06.2024

Associate Director/HR/Alternate Administrator

RAHCO- Right at Home Corporate Owned
03.2022 - 05.2023

Regional Administrator/PAS Administrator

Brazos Management Group LLC/ CareBuilders at Home
01.2021 - 03.2022

Human Resources Manager/Client Care Manager

BrightStar Care of Sugar Land, Texas
01.2019 - 01.2021

Regional Executive Director

AllWays Caring Services
01.2011 - 01.2018

High School Diploma -

Concorde Career College

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ALANA SABOOR