Alana Scheifen
Watertown,WI
Summary
Compassionate and dependable Clinical Mental Health Counseling graduate student with strong communication, organizational, and interpersonal skills developed through direct client work and team collaboration. Experienced in building rapport, managing responsibilities in fast-paced settings, and supporting diverse populations with professionalism and empathy. Actively seeking part-time opportunity within positive growth-oriented setting.
Overview
8
8
years of professional experience
Work History
Clinical Mental Health Counseling Intern
Wisconsin Anxiety and Depression Clinic
Hartland, USA
01.2025 - Current
- Conducted intake assessments to evaluate client mental health needs.
- Utilized evidence-based practices to assess and treat mental health disorders including depression, anxiety, ADHD, Autism Spectrum Disorder, OCD, and PTSD.
- Developed personalized treatment plans based on client needs and assessments.
- Assisted clients in developing skills related to stress management, self-care strategies, communication skills .
- Documented client progress and maintained accurate records of sessions.
- Collaborated with supervisors to enhance therapeutic techniques and improve client outcomes.
- Engaged in continuing education activities such as attending workshops or seminars related to clinical practice.
Behavioral Specialist
Rogers Behavioral Health
Oconomowoc, USA
01.2023 - 01.2025
- Created individualized treatment plans to address specific behavioral health needs of patients.
- Collaborated with interdisciplinary teams to enhance patient care strategies.
- Conducted assessments to determine patient progress and therapy effectiveness.
- Tracked patient behaviors and documented observations to inform clinical reviews and treatment adjustments.
- Facilitated group therapy sessions to promote peer interaction and skills development.
- Educated families on behavioral interventions and coping strategies for support.
- Provided crisis intervention techniques during high-stress situations with patients.
- Trained new staff on behavioral management techniques and best practices.
Residential Care Specialist
Rogers Behavioral Health
Oconomowoc, USA
01.2021 - 01.2023
- Monitored client behavior and implemented crisis intervention strategies to maintain safety and well-being.
- Responded quickly and appropriately during emergency situations involving resident safety or medical issues.
- Supported clients in daily living activities and personal care to enhance their quality of life.
- Documented client progress and behavioral observations to inform care strategies and ensure continuity of care.
- Collaborated with multidisciplinary teams to ensure comprehensive care for residents.
- Monitored vital signs and administered medications as prescribed by physicians.
- Trained new staff on best practices for resident care and safety protocols.
Client Service Representative
VCA Associates in Pet Care
Waukesha, USA
01.2020 - 01.2022
- Personalized client experience, identifying unique needs and providing information and services to match.
- Educated clients on pet care services and products, enhancing their understanding and satisfaction.
- Coordinated scheduling of veterinary consultations and treatments, optimizing client flow and service delivery.
- Managed client records using veterinary practice management software.
- Trained new team members on client interaction protocols and systems.
Behavioral Tech
Autism Behavioral Networking
Milwaukee, USA
01.2018 - 01.2019
- Provided one-on-one support to clients, focusing on improvement of social skills, communication, and problem-solving abilities.
- Implemented behavior intervention plans to support development of individuals with autism spectrum disorder.
- Collaborated with families to strengthen communication and support strategies for enhanced client outcomes.
Education
Master’s - Clinical Mental Health Counseling
University of The Cumberlands
Williamsburg, KY03-2026
Bachelor’s - Psychology
Lakeland University
Sheboygan, WI01-2023
Associate’s degree - human services
Waukesha County Technical College
Pewaukee, WI01-2019
High School Diploma -
Arrowhead High School
Hartland, WI01-2016
Skills
- Knowledgeable in psychology and mental health services
- Conducting client assessment
- Psychology expertise
- Experience with behavior plans and emotional regulation strategies
- Evidence-based practices
- Documentation and progress notes
- Active listening
- Behavior planning
- Creative and flexible in problem-solving
- Strong active listening and rapport building skills
- Collaborative with clients, peers, and teams
- Committed to helping others
- Empathetic towards others
Timeline
Clinical Mental Health Counseling Intern
Wisconsin Anxiety and Depression Clinic
01.2025 - Current
Behavioral Specialist
Rogers Behavioral Health
01.2023 - 01.2025
Residential Care Specialist
Rogers Behavioral Health
01.2021 - 01.2023
Client Service Representative
VCA Associates in Pet Care
01.2020 - 01.2022
Behavioral Tech
Autism Behavioral Networking
01.2018 - 01.2019
Master’s - Clinical Mental Health Counseling
University of The Cumberlands
Bachelor’s - Psychology
Lakeland University
Associate’s degree - human services
Waukesha County Technical College
High School Diploma -
Arrowhead High School