Alana Sims
Longview,TX
Summary
Motivated Lead Housekeeper with work experience in Vacation homes and medical cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business. Experienced on Training individuals and working as a team. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Payroll and Scheduling experienced. Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
17
17
years of professional experience
Work History
Housekeeper
Vacasa
08.2023 - 03.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Housekeeper
Arabella Of Longview, Retirement Community
11.2022 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Lead Housekeeper
Vacasa
01.2022 - 11.2022
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Maintained and organized cleaning supplies stock.
- Used cleaning chemicals following proper guidelines.
- Performed linen washing, dishwashing, vacuuming, dusting and mopping.
- Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
- Followed safety procedures when handling materials and discarding waste.
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
- Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
- Informed appropriate facilities personnel of required repairs or upgrades to equipment.
- Reported incidents of property damage to AGM, documenting destruction for loss prevention purposes.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Verified each completed room against standard plans to maintain consistency.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Prepared work schedules for associates to promote proper staffing levels.
- Interacted pleasantly with clients and guests when performing daily duties.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Certified Nursing Assistant
La Sierra Care Center
10.2016 - 10.2017
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Engaged with patient family and friends to provide courteous visit experience.
- Delivered high level of care to every patient.
- Comforted patients and provided reassurance and encouragement.
- Followed safe lifting techniques and individual resident lifting instructions.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Certified Nursing Assistant/Housekeeping Attendant
Avalon Healthcare San Andreas
06.2007 - 10.2016
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Delivered high level of care to every patient.
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Supervision of student nursing assistants and training
- Sterilized equipment and cleaned facilities
Education
Nursing Assistance
Beverly Heath Care
Stockton Ca10.1992
Skills
- Bloodborne Pathogen Training
- Exceptional time management
- Focused and Detail-Oriented
- Multitasking and Prioritizing
- Professional and Courteous
- Supply Replenishment
- Verbal and Written Communication
- Relationship Building
- Team Support and Collaboration
- Work Planning and Organization
- CDC Sanitation Guidelines
- Health Standards Compliance
- Natural Cleaning Products
- Customer Service-Focused
- Rug and Carpet Cleaning
- Department Coordination
- Staff Evaluations
- Storage Area Management
- Employee Training
- Payroll Administration
Timeline
Housekeeper
Vacasa
08.2023 - 03.2024
Housekeeper
Arabella Of Longview, Retirement Community
11.2022 - 06.2023
Lead Housekeeper
Vacasa
01.2022 - 11.2022
Certified Nursing Assistant
La Sierra Care Center
10.2016 - 10.2017
Certified Nursing Assistant/Housekeeping Attendant
Avalon Healthcare San Andreas
06.2007 - 10.2016
Nursing Assistance
Beverly Heath Care