Alana Turley
Norman,OK
Summary
Dynamic Tax Specialist with extensive experience at Paycom Payroll LLC, excelling in tax compliance and issue resolution. Proven ability to enhance data integrity and manage confidential records while fostering strong client relationships. Adept in Microsoft Excel for data analysis, ensuring accuracy and efficiency in tax processing and administration.
Overview
7
7
years of professional experience
Work History
Tax Specialist
Paycom Payroll LLC
Oklahoma City, OK
04.2023 - Current
- Facilitated communication between taxpayers and government agencies to address payment concerns.
- Maintained up-to-date knowledge of taxation regulations through ongoing professional development.
- Interacted with IRS personnel to resolve discrepancies in taxpayer records.
- Compiled statistical data from financial statements for income tax return preparation.
Administrative Assistant/Billing Specialist
Subaru of Norman
Norman, OK
04.2022 - 03.2023
- Entered data into spreadsheets using Microsoft Excel to ensure data accuracy.
- Developed comprehensive filing systems for confidential documents and records.
- Organized physical and electronic document systems to maintain accuracy and confidentiality.
- Managed customer contact database to streamline access and retrieval.
- Resolved customer inquiries regarding billing, payments, and account status.
- Investigated billing discrepancies and processed refunds with efficiency.
- Supported various departments to improve overall operational flow.
- Assisted with year-end closing tasks, including journal entry preparation.
Front Desk Receptionist
Hudiburg Chevrolet
Midwest City, OK
01.2018 - 04.2022
- Monitored office supplies inventory, placed timely orders, and confirmed deliveries upon arrival.
- Addressed customer inquiries via phone, email, and in-person communication.
- Prepared reports, presentations, and documents as requested by management.
- Resolved customer complaints efficiently following established protocols.
- Organized reception area to ensure prompt attention to all guests.
Skills
End-to-end tax processing
Tax compliance management
Year-end payroll and W-2 administration
Tax case management
Data integrity and record confidentiality
Audit support and process enhancement
Microsoft Office proficiency
Written and verbal communication
Team collaboration and client relations
Timeline
Tax Specialist
Paycom Payroll LLC
04.2023 - Current
Administrative Assistant/Billing Specialist
Subaru of Norman
04.2022 - 03.2023
Front Desk Receptionist
Hudiburg Chevrolet
01.2018 - 04.2022
High School Diploma -
Clark High School
Similar Profiles
Dheeraj GDheeraj G
Software Developer - III at Paycom Payroll LLCSoftware Developer - III at Paycom Payroll LLC
Jaya RamJaya Ram
Full Stack Developer at Paycom Payroll LLCFull Stack Developer at Paycom Payroll LLC
Lakshmi Sravanti PappuLakshmi Sravanti Pappu
Team Leader of Software Quality at Paycom Payroll LLC.Team Leader of Software Quality at Paycom Payroll LLC.
Manny MartinezManny Martinez
Buyer at IDM Marketing LLCBuyer at IDM Marketing LLC
Alexander IsaacsAlexander Isaacs
Guest Services Manager, Home Onboarding Manager at Boutiq Luxury Vacation RentalsGuest Services Manager, Home Onboarding Manager at Boutiq Luxury Vacation Rentals