Certified Nursing Assistant – Medical-Surgical Unit
Summerlin Hospital
Las Vegas, Nevada
04.2023 - Current
Provide direct patient care to a diverse adult population, assisting with activities of daily living, ambulation, vital signs, hygiene, and monitoring changes in patient status
Precept and mentor new CNAs, providing hands-on training, orientation to unit procedures, and support to ensure quality care and team integration
Provide emotional support and companionship to patients and their families
Identify potential problems in patient conditions and collaborate with the nursing team for solutions
Shift Lead/Barista
Dutch Bros Coffee
Las Vegas, Nevada
04.2021 - 10.2022
Trained and mentored new employees on company standards, guest interactions, and effective communication to strengthen team performance
Collaborated with management to implement daily goals and ensure team accountability
Maintained high standards of cleanliness and safety, reinforcing protocols similar to those required in healthcare environments
Shift Manager
Tropical Smoothie Café
Las Vegas, Nevada
03.2019 - 03.2021
Delivered exceptional customer service by addressing guest concerns with empathy, professionalism, and prompt resolution
Supervised and led a team in a fast-paced environment to ensure smooth operation
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters