Alana Ann Salango Mallabo
La Mirada,CA
Summary
Experienced with phlebotomy procedures, including venipuncture and capillary puncture. Utilizes attention to detail and patient care skills to ensure accurate sample collection and patient comfort. Knowledge of laboratory protocols and safety standards, contributing to efficient and reliable clinical operations.
Overview
7
7
years of professional experience
Work History
Extern
Brea Urgent Care
10.2024 - 10.2024
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Followed established departmental guidelines and safety procedures.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Strengthened patient trust, attentively listening to concerns and ensuring they felt heard and valued during their visit.
Sales Associate
Long Beach Wellness Center
04.2023 - 06.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Retail Sales Associate
UNIQLO
09.2021 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Sales Associate
Pacsun
10.2019 - 11.2020
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
Retail Sales Associate
Forever 21
09.2017 - 11.2019
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Participated in periodic inventory counts to maintain accurate stock levels.
Education
High School Diploma -
La Mirada High School
La Mirada05-2017
Skills
- CPR
- Verbal and written communication
- Patient assistance
- Attention to Detail
- Student Engagement
- Exchange student assistance
- Teamwork and Collaboration
- Friendly and Professional
- Patient care activities
Timeline
Extern
Brea Urgent Care
10.2024 - 10.2024
Sales Associate
Long Beach Wellness Center
04.2023 - 06.2024
Retail Sales Associate
UNIQLO
09.2021 - 04.2023
Retail Sales Associate
Pacsun
10.2019 - 11.2020
Retail Sales Associate
Forever 21
09.2017 - 11.2019
High School Diploma -
La Mirada High School