Alandis Corbin
New Bloomfield,PA
Summary
Maximized productivity by Welcoming New Accounts Representative excited to transition to reputable company. Skilled at marketing bank products, handling account maintenance and evaluating new customer information. Hardworking and organized with exceptional time management abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Banker
Santander Bank Us
Harrisburg, PA
03.2022 - Current
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
- Interviewed customers to obtain information needed for opening new accounts or lending options.
- Carried out day-day-day duties accurately and efficiently.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Business Development Associate
Turner Chevrolet
Harrisburg, PA
02.2021 - 02.2022
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Researched, analyzed and projected market data for potential markets.
Call Center Agent
Mid Penn Bank
Halifax, PA
04.2019 - 04.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Applied strong communication and negotiation skills regarding refunds.
- Resolved concerns with products or services to help with retention and drive sales.
Teller Associate
Mid Penn Bank
Mechanicsburg, PA
04.2018 - 04.2019
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Lead Sales Representative
Dollar General Market
Newport, PA
01.2017 - 03.2018
- Reported sales data to upper management for review.
- Monitored sales team performance and provided constructive feedback.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Agora Cyber Garter School
King Of Prussia, PA06.2016
Skills
- Point of sale operation
- Store opening and closing
- Cash Handling
- Product and service sales
- Interpersonal Communication
- Written Communication
- Regulatory Requirements
- Conflict Resolution Techniques
- Productivity Standards
Certification
- CNP - Certified Notary Public
Timeline
Relationship Banker
Santander Bank Us
03.2022 - Current
Business Development Associate
Turner Chevrolet
02.2021 - 02.2022
Call Center Agent
Mid Penn Bank
04.2019 - 04.2020
Teller Associate
Mid Penn Bank
04.2018 - 04.2019
Lead Sales Representative
Dollar General Market
01.2017 - 03.2018
High School Diploma -
Agora Cyber Garter School
Similar Profiles
Cilene LiscanoCilene Liscano
Bank Teller /Data Entry Clerk at Santander Bank UsBank Teller /Data Entry Clerk at Santander Bank Us
Nilsa WareNilsa Ware
Executive Assistant at Santander Bank UsExecutive Assistant at Santander Bank Us
Milena GarmendiaMilena Garmendia
Branch Operations Manager at Santander Bank UsBranch Operations Manager at Santander Bank Us
Matthew EavesMatthew Eaves
Construction Framer at JMatt ConstructionConstruction Framer at JMatt Construction
CHRIS ZEIGLERCHRIS ZEIGLER
Receiver at Ross Dress for LessReceiver at Ross Dress for Less