Alandis Edmonds
Detroit
Summary
Dynamic Certified Peer Support Specialist and Resident Manager with a proven track record at Cass Community Social Services. Excelled in fostering mental health awareness and enhancing recovery through empathetic support and effective conflict resolution. Skilled in advocacy and building resilient communities, significantly improving client outcomes and tenant satisfaction through innovative care planning and relationship building.
Certified Peer Support professional with solid experience in supporting individuals through recovery and personal growth. Strong focus on team collaboration and achieving impactful results. Known for reliability, adaptability, and effective communication. Skilled in active listening, empathy, and problem-solving. Passionate about fostering supportive and inclusive environment.
Experienced with peer support strategies, focusing on empowering individuals through shared experiences and mutual support. Utilizes strong communication skills and empathy to build trust and foster recovery. Knowledge of mental health resources and community networking to provide comprehensive support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Team Wellness Center
01.2021 - Current
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Provided compassionate assistance to clients during challenging life transitions, helping them navigate obstacles with increased confidence and resilience.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Resident Manager
Cass Community Social Services
04.2018 - 01.2021
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Improved property value through regular inspections, identifying necessary repairs and upgrades.
Education
No Degree - BSW
University of Detroit Mercy
Detroit, MI05-2022
Skills
- Advocacy for Peers
- Mental health awareness
- Self-care techniques
- Stress reduction
- Multicultural competence
- Resource navigation
- Empathy development
- Boundary setting
- Problem-solving skills
- Relationship cultivation
- Mental health services
- Relationship building skills
- Appointment scheduling
- Motivational interviewing
- Issue resolution
- Behavioral health
- Rapport building
- Service navigation
- Community services information
- Communication
- Trauma-informed care
- Exemplary communication
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Safety protocols and procedures
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Positive reinforcement
- Relationship building
- Emotional support
- Self motivation
- Mental health support
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Care planning
- Professionalism
- Interpersonal communication
- Documentation and reporting
- Coping methods
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
Certification
- First Aid Certification
- Peer Support Specialist Certification – Various State Certifying Bodies.
Timeline
Certified Peer Support Specialist
Team Wellness Center
01.2021 - Current
Resident Manager
Cass Community Social Services
04.2018 - 01.2021
No Degree - BSW
University of Detroit Mercy
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