Alando Lewis
Port Saint Lucie,FL
Summary
Versatile and dynamic professional with a proven track record in the self-employed sector, including roles as a Barber and Locksmith, and experience with Jamaican Hotel Companies. Demonstrates exceptional problem-solving skills and customer service, ensuring high client retention and satisfaction. Skilled in precision haircutting and team collaboration, consistently delivering quality and efficiency in all projects.
Overview
20
20
years of professional experience
Work History
Barber
Self Employed Services
09.2013 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
Locksmith
Self Employed Services
09.2013 - Current
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Used key cutting machines to duplicate or cut new keys.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
Hotel Representative, Room Detail
Jamaican Companies
06.2005 - 08.2013
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Barbering Level 2 - Barbering
National Council On Technical And Vocational Edu
Jamaica05.2013
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Highly motivated self-starter
- Cleaning and sanitation
- Business management
- Precision haircutting
- Beard shaping
- Razor shaving
- Hot towel treatments
- Fade mastery
- Outstanding client retention
- Lash and eyebrow maintenance
- Problem-solving skills
- Sterilization techniques
Timeline
Barber
Self Employed Services
09.2013 - Current
Locksmith
Self Employed Services
09.2013 - Current
Hotel Representative, Room Detail
Jamaican Companies
06.2005 - 08.2013
Barbering Level 2 - Barbering
National Council On Technical And Vocational Edu