Alandria Hicks
Huntsville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
SOC Analyst
CyberProtex
10.2023 - Current
- Enhanced network security by monitoring systems for potential threats and vulnerabilities.
- Provided technical support during high-priority incidents, ensuring timely resolution with minimal impact on business operations.
- Maintained accurate documentation of all SOC activities, facilitating knowledge sharing across the organization.
- Supported compliance initiatives by conducting regular audits of security controls and providing recommendations for improvement.
- Collaborated with IT teams to implement effective security measures, safeguarding critical data and systems.
- Managed support tickets for IT help desk
- Managed the security of multiple clients using Intune
- Recommend improvements in security systems and procedures.
Head of Video Production
Art City Institute
01.2023 - 05.2023
- Managed a team of students to ensure all A/V connections were successful.
- Increased video production efficiency by streamlining workflows and implementing time-saving technologies.
- Managed a team of videographers to ensure timely project completion and consistent quality across all deliverables.
- Mentored junior staff members on technical skills and industry trends, cultivating a knowledgeable workforce capable of handling complex assignments.
- Delivered high-quality video content for various marketing campaigns, driving brand awareness and customer engagement.
Education
Bachelor of Science - Digital Cinematography/ Film
Full Sail University
Winter Park, FL03.2024
Skills
- Intune
- Azure
- Security Policies
- Network Security
- Compliance Management
- Endpoint Security
- SIEM management
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Problem Resolution
- Computer Skills
Certification
- Certified SOC Analyst, CyberProtex and Amplified Security
- Certified in MS Office 365 Fundamentals
Timeline
SOC Analyst
CyberProtex
10.2023 - Current
Head of Video Production
Art City Institute
01.2023 - 05.2023
Bachelor of Science - Digital Cinematography/ Film
Full Sail University