Alandus Blanton
Sherwood,AR
Summary
Dynamic professional with extensive experience at UAMS Hospital and USPS, excelling in customer service and patient documentation. Proven ability to enhance workflow efficiency and maintain equipment, while effectively resolving conflicts. Skilled in quality control and regulatory compliance, ensuring optimal care and service delivery in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Postal Clerk
USPS, United States Postal Service
North Little Rock, AR
11.2016 - 01.2025
- Assisted other clerks with difficult tasks related to processing large volumes of mail efficiently.
- Maintained efficient workflow within the department through effective communication with co-workers.
- Sorted and processed incoming mail by sorting into post office boxes, general delivery, and street address.
- Performed daily maintenance of equipment used in the processing of postal items such as scales, franking machines.
- Received customer complaints regarding service issues at the counter and referred them to supervisor when necessary.
- Set goals and operating procedures that maximized employee effectiveness.
Phlebotomist
UAMS Hospital
Little Rock, AR
04.2014 - 11.2016
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
- Verified patient information prior to specimen collection.
- Performed quality control tests on collected specimens.
- Adhered to HIPAA guidelines regarding patient privacy.
- Responded quickly and effectively to emergency situations.
- Followed all safety protocols when handling hazardous materials.
- Educated patients on proper blood draw techniques.
- Maintained accurate records of collected specimens and test results.
- Provided excellent customer service while interacting with patients.
- Maintained a clean, safe, and organized work environment.
- Calibrated equipment according to manufacturer specifications.
- Assisted in the training of new phlebotomists.
Hospital Corpsman
US Navy
10.2009 - 02.2014
- Assisted physicians in the diagnosis, treatment and management of patient care.
- Adhered to all safety regulations while providing quality care to patients.
- Provided emergency medical care to personnel in the field.
- Developed therapeutic plans based on individual patient needs.
- Established strong relationships with other healthcare professionals.
- Instructed junior staff members on proper clinical practices and procedures.
- Managed immunization programs for military personnel.
- Responded immediately to emergency calls to confirm best possible treatment.
- Collaborated with medical personnel to quickly treat and transport patients.
- Explained medical terminology in non-complex terms o patients.
- Performed CPR and used defibrillator on cardiac patients.
Education
University of Arkansas, Little Rock
Little Rock, ARSkills
- Customer service
- Patient documentation
- Quality control
- Equipment maintenance
- Medical terminology
- Conflict resolution
- Data entry
- Sorting procedures
- Problem-solving skills
- Computer savvy
- Workplace safety
- Verbal/written communication
- Regulatory compliance
- Loading and unloading
Affiliations
Reading, exercising, self Improvement activities
References
References available upon request.
Timeline
Postal Clerk
USPS, United States Postal Service
11.2016 - 01.2025
Phlebotomist
UAMS Hospital
04.2014 - 11.2016
Hospital Corpsman
US Navy
10.2009 - 02.2014
University of Arkansas, Little Rock
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