Alane Goldman
Dexter,MO
Summary
Proven professional with a solid background in customer service and cash handling, honed at Chick-fil-A and other reputable companies. Excels in fostering customer relationships and enhancing satisfaction through exceptional service and accuracy. Demonstrates strong organizational abilities and professionalism, contributing significantly to workplace efficiency and team success.
Overview
14
14
years of professional experience
Work History
Cashier
Chick-fil-A
06.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier, Stocker
Flowers Bakery
05.2009 - 06.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Set up new sales displays each week with fresh merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
General Office Worker
Family Chiropractic
01.2005 - 11.2005
- Maintained a clean and organized workspace, fostering a positive work environment for all employees.
- Contributed to team success by cross-training in multiple roles, providing support as needed during peak periods or staff absences.
- Coordinated meetings and appointments for management, keeping calendars up-to-date and preventing scheduling conflicts.
- Delivered clerical support by handling range of routine and special requirements.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Hanks High School
El Paso, TX05.1992
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Cleaning and sanitizing
Reliability and punctuality
Cash Register Operation
Written and verbal communication
Timeline
Cashier
Chick-fil-A
06.2018 - 06.2019
Cashier, Stocker
Flowers Bakery
05.2009 - 06.2017
General Office Worker
Family Chiropractic
01.2005 - 11.2005
High School Diploma -
Hanks High School