Alani Boyd
Tallahassee
Summary
Experienced with creating engaging and enriching activities for campers. Utilizes leadership and creativity to ensure safe and enjoyable environment. Track record of effective communication and teamwork, fostering supportive and inclusive camp experience.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Camp Counselor
Duval County School Board
06.2025 - 07.2025
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Shift Lead Manager
Rue 21
08.2024 - 03.2025
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Coached crew members to optimize performance and motivate toward more efficient work.
Host
BJ's Restaurant & Brewhouse
01.2024 - 08.2024
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
TOGO
Olive Garden Restaurant
01.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Host
Olive Garden Restaurant
06.2021 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Busser
Olive Garden Restaurant
06.2021 - 08.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Arts -
Florida State University
Tallahassee, FLAssociate of Arts - Media Communication
Tallahassee Community College
Tallahassee, FL07-2025
High School Diploma -
Bishop Kenny High School
Jacksonville, FL04-2023
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Effective communication
- Child supervision
- Operations management
- Sales strategies
- Cash handling
- Opening and closing procedures
- Team player mentality
- Detail-oriented
- Multitasking
- Multitasking Abilities
Timeline
Camp Counselor
Duval County School Board
06.2025 - 07.2025
Shift Lead Manager
Rue 21
08.2024 - 03.2025
Host
BJ's Restaurant & Brewhouse
01.2024 - 08.2024
TOGO
Olive Garden Restaurant
01.2024 - 08.2024
Host
Olive Garden Restaurant
06.2021 - 08.2023
Busser
Olive Garden Restaurant
06.2021 - 08.2023
Bachelor of Arts -
Florida State University
Associate of Arts - Media Communication
Tallahassee Community College
High School Diploma -
Bishop Kenny High School
Similar Profiles
Ronique HarrisRonique Harris
High School Math Teacher at Duval County School BoardHigh School Math Teacher at Duval County School Board
Sharla AdamsSharla Adams
Reasercher at Duval County School BoardReasercher at Duval County School Board
Aaron JamesAaron James
Mill Worker at Duval County School BoardMill Worker at Duval County School Board
Amanda HolubAmanda Holub
Continuous Improvement Manager at St. Marks Powder - A General Dynamics - OTS CompanyContinuous Improvement Manager at St. Marks Powder - A General Dynamics - OTS Company
Brittany EndresBrittany Endres
Health Information Management/Surgery Scheduler at Tallahassee Neurological Clinic Division of Pain ManagementHealth Information Management/Surgery Scheduler at Tallahassee Neurological Clinic Division of Pain Management