Alani Michelle Hamilton

• Performs guest service and food preparation duties in a quick and efficient manner
• Guest service duties include excellent customer service, handling tender transactions properly, and understanding the cash register
• Order preparation duties consist of bagging orders and preparing drinks
• Additional duties include operating the drive-thru window and maintaining a clean store environment
• Actively adhering to all safety policies and health regulations
• Assisted and trained new team members.

• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Execute Operational Excellence:

Speed of Service, Accuracy of Order, Attentive & Courteous & Cleanliness, Drive Second Mile Service (2MS) by Delivering WOW Experiences, Going beyond everyday expectations by Anticipating Needs

• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Hold team members accountable through effective coaching and communication
• Treats all team members with respect while providing them with direction and feedback.

• Assisted four-six years old
• Used leadership skills to maintain young children
• Taught pre-ballet and pre-tap
• Prepared prospective students with safety rules and regulations
• Created positive relationships with dancers and taught them the importance of respect and kindness to their peers
• Demonstrated numerous types of dance techniques and skills for young dancers
• Used different tactics to best engage and teach students.

• Maintained positive relationships with parents, communication, and administration
• Take part in training/weekly meetings
• Create a positive environment for each child along with co-workers
• Conduct and maintain daily attendance records
• Ensure safety and supervision of a group of children
• Ensure that activities are planned and followed for the children.

• Maintained positive relationships with parents, communication, and administration
• Take part in training/weekly meetings
• Create a positive environment for each child along with co-workers
• Conduct and maintain daily attendance records
• Ensure the safety and supervision of a group of children
• Ensure that activities are planned and followed for the children.
• Developed curriculum for the upcoming summer camps