Alani Harris
Lexington,SC
Summary
Dynamic and reliable food service professional with extensive experience at Popeyes Chicken. Proven ability in customer service and food preparation, consistently enhancing customer satisfaction. Skilled in cash handling and maintaining cleanliness, while effectively collaborating with team members to optimize operations during peak hours. Committed to upholding high standards of hygiene and safety.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Popeyes Chicken
Irmo, SC
12.2024 - 06.2025
- Prepared sandwiches according to established recipes and customer specifications.
- Maintained cleanliness and organization of work areas to ensure food safety compliance.
- Assisted in training new team members on sandwich preparation techniques and best practices.
- Collaborated with team members to improve service efficiency during peak hours.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Irmo, SC
01.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests, enhancing overall dining experience.
- Maintained cleanliness and organization of service areas to meet health standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash accurately, balancing registers at the end of shifts without discrepancies.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Monitored inventory levels and communicated needs to management for timely restocking of supplies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Cook
Zaxbys
Irmo, SC
03.2023 - 10.2023
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in inventory management, tracking ingredient usage to minimize waste.
- Collaborated with team members to ensure timely food preparation during peak hours.
- Learned and applied food safety practices, enhancing kitchen efficiency and safety compliance.
- Operated kitchen equipment safely, ensuring proper maintenance and functionality.
- Adapted quickly to changing orders and customer preferences, providing excellent service support.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
Dutch Fork High School
Irmo06.2025
Skills
Customer service
Teamwork and collaboration
Problem-solving
Time management
Cleaning and organization
Reliability and punctuality
Food preparation
Cash handling proficiency
Effective multi-tasking
Cleaning and sanitizing
Cleanliness and hygiene
Patience and empathy
Efficient work pace
Task prioritization
Safe food handling
Equipment operation
Timeline
Sandwich Artist
Popeyes Chicken
12.2024 - 06.2025
Cashier
Bojangles' Famous Chicken 'n Biscuits
01.2024 - 11.2024
Cook
Zaxbys
03.2023 - 10.2023
High School Diploma -
Dutch Fork High School