Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alani Havellana

Buckeye,AZ

Summary

Results-driven pharmacy professional with extensive experience in pharmacy operations, inventory management, and team support. Recognized for exceptional performance as a Pharmacy Technician, including exemplary evaluation ratings, and success in training peers on new delivery and supply systems. Skilled at leading by example, improving workflows, and ensuring accuracy in fast-paced environments. Brings a strong foundation in customer service, sales, and staff development, with a proven ability to balance efficiency and quality. Eager to contribute leadership, operational knowledge, and dedication to excellence in a pharmacy fulfillment center role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
Buckeye, Arizona
02.2021 - Current
  • Managed pharmacy inventory by ordering, receiving, and organizing medications and supplies, utilizing the following programs: McKesson and OrderInsite simultaneously.
  • Trained and mentored new and existing technicians on updated procedures, including the RXPD delivery program and the new medication supply check-in system when it went live.
  • Recognized as the only technician at my location to receive an 'Exemplary' rating during performance evaluations, reflecting outstanding accuracy, efficiency, and patient care.
  • Verified patient information, insurance coverage, and prescription accuracy to ensure compliance with regulations and assisted patients with medication questions, insurance claims, and billing issues while maintaining confidentiality (HIPAA compliance).

Server

Augie's Sports Grill
Goodyear, Arizona
12.2019 - 02.2021
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.

Sales Associate

Sally's Beauty Supply
Goodyear, Arizona
08.2017 - 03.2020
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Desert Edge Highschool
Goodyear, AZ
05-2017

Skills

  • Inventory management
  • Prescription verification
  • HIPAA compliance
  • Order processing
  • Multitasking and organization
  • Customer relationship management
  • Staff training
  • Team collaboration
  • Problem solving

Certification

  • HIPPA Certified -2017
  • PTCB License -2022
  • Food Handler's License -2023

Timeline

Certified Pharmacy Technician

Walmart
02.2021 - Current

Server

Augie's Sports Grill
12.2019 - 02.2021

Sales Associate

Sally's Beauty Supply
08.2017 - 03.2020

High School Diploma -

Desert Edge Highschool

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