Alani Pecina
Thomasville,NC
Summary
Hardworking Retail Associate with strong work ethic and sales/customer experience. Demonstrated experience with POS register system, cash handling and balancing, outstanding and outstanding customer service skills. Able to work effectively independently or as part of a team. Willing to work a flexible schedule to meet valued business demands.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Papa John's Pizza
06.2023 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Processed customer payments and balanced cash drawers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Retail Sales Associate
Shoe Department
05.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered questions about store policies and addressed customer concerns.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
No Degree - Nursing
Davidson County Community College
Thomasville, NC05.2027
High School Diploma -
Ledford High School
Thomasville, NC05.2023
Skills
- Order Taking
- Cash Handling
- Verbal and Written Communication
- Customer Interaction
- Food Safety Measures
- Guest Experiences
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Team Member
Papa John's Pizza
06.2023 - Current
Retail Sales Associate
Shoe Department
05.2022 - 05.2023
No Degree - Nursing
Davidson County Community College
High School Diploma -
Ledford High School