Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alania Castillo

Orlando

Summary

· Proven communication abilities including empathetic listening, writing, public speaking, training, and program development.

· Focused and hardworking with an up-beat disposition and a strong ability to adapt quickly in fluid environment.

· Ability to make data-informed decisions, prioritize multiple tasks, and dedicated to follow-through of projects in a timely manner.

· Proficient working in a dynamic work environment coupled with flexibility, creativity, calculated risk- taking, innovative thinking, and capacity to capitalize teachable moments. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

8
8
years of professional experience

Work History

Director, Dual Enrollment

Valencia College
Orlando
10.2022 - Current
  • Oversee a dual enrollment program serving over 6,000 middle and high school students across two school districts.
  • Design and implement strategic initiatives to expand and support dual enrollment, resulting in a 12% participation increase from Spring 2024 to Spring 2025.
  • Lead the hiring, training, and professional development of dual enrollment coordinators across multiple campuses.
  • Manage three annual dual enrollment budgets, ensuring accurate allocation for essential program expenditures.
  • Facilitate ongoing collaboration between high schools and college departments to provide holistic student support.
  • Review and execute articulation agreements, ensuring full compliance with state regulations.
  • Ensure adherence to FERPA and all relevant state and federal policies governing dual enrollment.
  • Develop internal documentation and training materials for faculty and staff involved in the program.
  • Analyze and present enrollment trends and student success data to stakeholders to guide continuous program improvement.
  • Coordinate marketing campaigns in collaboration with the communications team to enhance program visibility through digital and in-person channels.

Assistant Director, Advising

Valencia College
Orlando
07.2021 - 10.2022
  • Supervised and developed a team of 10 full-time staff and student leaders, fostering professional growth and performance.
  • Co-led a 27-member advising team on the West Campus, promoting collaboration and best practices.
  • Analyzed enrollment data and produced reports to assess the impact of academic and career advising initiatives.
  • Partnered with collegewide leadership and student support services to design and implement proactive advising strategies that enhanced student development and improved completion rates.
  • Strengthened relationships between advisors, faculty, students, and departments to streamline communication and deliver high-quality student support services.
  • Designed and facilitated a comprehensive, multi-tiered training program to onboard new advisors under a developmental advising model.
  • Oversaw scheduling for in-person and virtual advising services, ensuring smooth operations and accessibility.
  • Managed day-to-day campus operations to support departmental goals and student needs.
  • Investigated and resolved student disputes with a focus on fairness and institutional policy.
  • Provided academic advising services to address departmental staffing needs.

Advisor III, Concurrent Enrollment & Admissions

Salt Lake Community College
Salt Lake City
08.2019 - 06.2021
  • Hired, supervised, and coached the Recruitment and Concurrent Enrollment team, including 10 student ambassadors.
  • Supported MOU agreements with five local school districts and built strong relationships with institutional and community stakeholders to enhance student access and academic planning for Concurrent Enrollment.
  • Utilized Salesforce (CRM) for targeted communication, event coordination, tracking student engagement, and monitoring team performance.
  • Collected and documented recruitment and Concurrent Enrollment data to ensure accurate reporting and support future planning.
  • Collaborated with internal and external partners to organize recruitment events, including Multicultural Conferences, SLCC Explore, and Pathways to Professions, drawing several hundred attendees.
  • Created training materials for Trello implementation and developed strategic plans for high school recruitment, Concurrent Enrollment growth, and community outreach.
  • Provided support for recruitment events, school visits, and Concurrent Enrollment advising as needed.
  • Managed daily office operations to ensure efficiency and support team success.

Orientation & Student Success Coordinator

Salt Lake Community College
Salt Lake City
01.2019 - 08.2019
  • Guided individuals and groups of students through the admissions process and program requirements.
  • Presented key information during orientation sessions and departmental events to support student onboarding.
  • Developed materials, services, and programming to engage families and supporters in students' educational journeys.
  • Created and managed the Family and Friends Program and coordinated a monthly newsletter to strengthen campus connections.
  • Facilitated workshops focused on student success, engagement, and academic planning.
  • Connected new students with campus resources to support their transition and ongoing success.

College Transition Outreach Coordinator

Valencia College
Orlando
09.2017 - 01.2019
  • Established and maintained partnerships with Orange and Osceola County School Districts (via MOUs), college departments, and community organizations to implement effective recruitment and enrollment strategies.
  • Recruited and enrolled Dual Enrollment, FTIC, and transfer students through high school visits, classroom presentations, and on-campus college access experiences.
  • Collaborated with the Dual Enrollment Office and Continuing Education Department to fulfill district MOU expectations and strengthen program alignment.
  • Launched a pilot program to manage, track, and analyze student data, supporting successful matriculation and informed decision-making.
  • Designed and delivered a series of presentations on college access and readiness to guide prospective students and their families through the transition to higher education.
  • Coordinated major on-campus recruitment events, including College Night and Open House, to engage and connect with prospective students.

Education

Master of Arts - Educational Leadership

University of Central Florida
Orlando, FL
05-2018

Bachelor of Science - Sociology

University of Central Florida
Orlando, FL
08-2014

Skills

  • Banner/Oracle
  • Salesforce
  • Dynamic Forms
  • DegreeWorks
  • SAS Reports
  • Multitasking and organization
  • Program management
  • Budget management
  • Strategic planning
  • Enrollment analysis
  • Stakeholder engagement
  • Team leadership
  • Communication skills
  • Relationship building
  • Project coordination
  • Continuous improvement

Timeline

Director, Dual Enrollment

Valencia College
10.2022 - Current

Assistant Director, Advising

Valencia College
07.2021 - 10.2022

Advisor III, Concurrent Enrollment & Admissions

Salt Lake Community College
08.2019 - 06.2021

Orientation & Student Success Coordinator

Salt Lake Community College
01.2019 - 08.2019

College Transition Outreach Coordinator

Valencia College
09.2017 - 01.2019

Master of Arts - Educational Leadership

University of Central Florida

Bachelor of Science - Sociology

University of Central Florida

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Alania Castillo