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Associate Principal Engineer

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Dedicated professional focused on enhancing customer satisfaction through effective guest interactions and issue resolution. Proficient in managing reception duties in high-traffic environments while maintaining composure under pressure. Demonstrates strong problem-solving skills and a polished demeanor in challenging situations.

Highly skilled professional with a strong work ethic and the ability to work under pressure. Demonstrates exceptional teamwork, good communication skills, and decision-making confidence. Proficient in multiple languages and MS Office, with a positive attitude and commitment to punctuality. Possesses technical communication expertise and first aid knowledge. Aims to leverage these skills in a dynamic environment to contribute effectively to organizational success.


Dynamic and resourceful professional with extensive experience in hospitality and customer service, notably with Virgin Australia Airlines. Excelled in guest service and assistance, leveraging skills in Microsoft Office and Sabre to enhance operational efficiency. Proven track record in fostering team collaboration and achieving high satisfaction rates, demonstrating reliability and a keen ability to manage multiple tasks effectively.

Dedicated and personable hospitality professional with experience in luxury hotels including VIP lounge service at Cordis Auckland, F&B operations at Hilton Auckland, and guest services at Voco and Holiday Inn Express . Skilled in Front Office and Food & Beverage duties, check-ins, reservations, and VIP guest engagement. Committed to delivering exceptional, personalised guest experiences through attention to detail, strong communication, and a positive, solutions-focused approach .

Dynamic professional with extensive experience as a Guest Service Agent at Spirit Airlines, excelling in travel coordination and customer service excellence. Proven ability to manage high-pressure situations while ensuring safety and compliance. Skilled in Microsoft Office 365 and cross-functional communication, consistently delivering results in fast-paced environments.

Alanie Carrillo

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Guest Service Agent

Guest Service Agent

Office assistant

Event Attendant

Guest Service Representative

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Bachelor of Arts - Sociology

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Guest Service Agent

Office assistant

Guest Service Agent

Event Attendant

Guest Service Representative

California State University, Chico

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