ALANIS RUIZ
Brooklyn,USA
Summary
Cultivated strong customer service communication and problem-solving skills by taking on increased responsibilities. Fostered collaboration within diverse teams and adapted swiftly to new environments. Aimed to advance career by embracing greater responsibilities and contributing to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Miss Jen’s Little Achievers
Brooklyn,NY
05.2025 - 09.2025
- Executed targeted initiatives to improve classroom interactions and boost student participation among educators.
- Analyzed student requirements and created customized educational resources to enhance learning experiences.
- Orchestrated interactions between students, parents, and educators to promote collaboration and support academic development.
- Developed and implemented daily shift schedules to support seamless school operations.
- Developed and executed reading sessions aimed at promoting teamwork and engagement among students.
- Orchestrated collaborative discussions among parents to ensure consensus on key matters.
- Oversaw snack service and structured lunch routines to enrich children's daily experiences. Fostered a tranquil atmosphere during nap time to enhance children's rest. Streamlined overall program operations by effectively managing meal and rest schedules.
- Executed daily task management to support team objectives and enhance productivity.
Housekeeper
Hilton
Philadelphia, PA
08.2024 - 12.2024
- Performed thorough cleaning of floors through dust-mopping, vacuuming, and buffing to ensure a hygienic and secure environment.
- Ensured restroom areas remained well-stocked with towels and toiletries to maintain hygiene standards.
- Streamlined cleaning and organization processes across various rooms to maintain a tidy environment.
- Facilitated customer satisfaction through effective communication and problem-solving strategies.
- Oversaw room service operations to elevate guest satisfaction and streamline service delivery. Coordinated with kitchen and staff to optimize order accuracy and timeliness. Trained team members on best practices for exceptional service standards.
Warehouse Worker
Accu Staffing
Philadelphia, PA, US
07.2023 - 11.2023
- Lift and move boxes
- Communication
- Attention to Detail
- Adaptability
- Collaboration
- Creativity
- Organization
- Loaded and unloaded shipments, adhering to safety protocols and procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Kitchen helper
Whitsons Culinary Group
Philadelphia, PA
02.2023 - 07.2023
- Selver
- Inventory
- Cashier
- Customer service
- Assisted cooks in the preparation of meals by washing, peeling, cutting, and slicing ingredients according to recipe specifications.
- Maintained cleanliness of kitchen surfaces, equipment, and utensils to ensure sanitation standards were met.
Cook / Key holder
Crazy Sushi
Bayamón, PR
01.2019 - 12.2019
- Oversaw inventory management processes to support operational efficiency.
- Prepared and presented meals to enhance dining experiences.
- Oversaw daily cash handling operations to ensure accuracy and compliance. Trained new cashiers on best practices for customer service and transaction processing. Enhanced customer satisfaction through effective communication and problem-solving skills.
- Oversaw daily restaurant operations, including opening and closing procedures. Coordinated with team members to maintain high standards of service and cleanliness. Enhanced customer experience through effective communication and problem resolution.
- Managed receipt of merchandise to ensure inventory accuracy.
Shoe Coordinator
Rainbow shops
Philadelphia, PA
03.2018 - 11.2019
- Oversaw daily cash register operations to ensure accuracy and efficiency. Trained new cashiers on best practices for customer service and transaction processing. Fostered a positive shopping experience through effective communication and problem-solving skills.
- Led customer service initiatives to improve client satisfaction and retention. Developed strategies to streamline service processes, enhancing team efficiency. Mentored team members to foster a collaborative and customer-focused environment.
- Oversaw daily operations of shoe department to enhance customer experience. Coordinated with team members to optimize product placement and inventory levels. Trained staff on effective customer service techniques in shoe area.
- Developed and implemented visual merchandising plans to attract customers and drive store traffic.
- Oversaw inventory management processes to optimize stock levels and reduce waste. Coordinated with suppliers to ensure timely replenishment of products. Trained staff on best practices for inventory control and accuracy.
- Executed floor organization strategies to optimize space utilization and workflow.
LANGUAGES
Spanish - Native
English - Intermediate
Education
High School Diploma -
Virtual School of Puerto Rico
San Juan, PR03.2017
Skills
Performed in-depth evaluations and audits to uphold standards of precision and quality
Enhanced team responsiveness and resilience to effectively navigate evolving challenges and dynamics
Led cross-functional teams to achieve project milestones through effective collaboration Cultivated a productive work environment that enhanced teamwork Maximized project success by harnessing diverse strengths and viewpoints of team members
Developed and crafted visually engaging materials and presentations to enhance communication effectiveness
Championed enhanced team collaboration through the strategic implementation of platforms including Canva, Procreate, Google Calendar, Microsoft Teams, Outlook, and PowerPoint Orchestrated the establishment of structured project timelines and communication strategies Delivered compelling presentations via Canva, driving successful project results
Managed leadership development initiatives aimed at empowering team members and fostering professional growth
Orchestrated teamwork across departments to enhance project success
Executed comprehensive tracking and auditing processes to safeguard assets and strengthen security measures
Drove enhancements in workflow efficiency by implementing Microsoft Office applications for project documentation and communication Fostered team collaboration through strategic organization of data and presentations Produced high-quality reports that informed critical decision-making processes
Analyzed intricate data efficiently to enhance project outcomes and ensure timely deliverables
Directed data entry processes to uphold rigorous standards of accuracy and enhance operational efficiency
Led comprehensive research initiatives to uncover significant insights that informed strategic decisions Developed actionable recommendations that enhanced decision-making processes through rigorous data analysis Optimized project strategies by implementing effective research methodologies
Oversaw project coordination by leveraging tools such as Canva, Google Calendar, Microsoft Teams, Outlook, and PowerPoint Fostered team collaboration by structuring schedules and meetings Enhanced stakeholder engagement through impactful presentations that conveyed key messages
Oversaw the integration of platforms including Canva, Google Calendar, Microsoft Teams, Outlook, and PowerPoint to enhance team collaboration Facilitated effective scheduling and communication strategies to optimize project workflows Championed the development of engaging presentations and shared resources
Engaged in continuous learning to expand expertise and industry knowledge
Timeline
Teacher's Assistant
Miss Jen’s Little Achievers
05.2025 - 09.2025
Housekeeper
Hilton
08.2024 - 12.2024
Warehouse Worker
Accu Staffing
07.2023 - 11.2023
Kitchen helper
Whitsons Culinary Group
02.2023 - 07.2023
Cook / Key holder
Crazy Sushi
01.2019 - 12.2019
Shoe Coordinator
Rainbow shops
03.2018 - 11.2019
High School Diploma -
Virtual School of Puerto Rico
Certification
- Early Childhood Education and Training Program
- First Aid & CPR Certification
- Computer Hardware Basic