Alanis VanHorn
Madera,CA
Summary
Proven Pharmacy Technician and Restaurant Hostess with a track record of enhancing customer satisfaction at Cedar Creek Senior Living. Skilled in multitasking and relationship building, adept at improving pharmacy efficiency and dining flow. Demonstrated ability to reduce medication errors and increase guest satisfaction, showcasing strong customer service and attention to detail.
Overview
1
1
Certification
Work History
Restaurant Hostess
Cedar Creek Senior Living
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Checked in with servers to confirm preparedness before seating customers.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Pharmacy Technician
Walgreens Specialty Valley Children’s
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted, measured and compounded medications following standard procedures.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Education
Pharmacy Technician - Pharmacy / Medicine
UEI College
Fresno Ca 01.2025
High School Diploma -
Madera County Indecent Academy
Madera, CA06.2017
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Handling complaints
- Personal presentation
- Relationship building
- Table bussing
Accomplishments
My name is Alanis VanHorn I am 25 married mother of two, I attended college and got my diploma in pharmacy technician all while balancing being a wife and mother.
Certification
I am cpr / bls certified
Timeline
I am cpr / bls certified
Restaurant Hostess
Cedar Creek Senior Living
Pharmacy Technician
Walgreens Specialty Valley Children’s
Pharmacy Technician - Pharmacy / Medicine
UEI College
High School Diploma -
Madera County Indecent Academy
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