Alan Jake Powell
Network Technician
Terrell,TX
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Network Technician
RCP Technologies
10.2023 - Current
- Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
- Collaborated with vendors to ensure timely delivery of equipment while maintaining budgetary constraints.
- Participated in cross-functional teams for collaborative problem-solving, supporting efficient project completion timelines.
- Ran cabling and installed data drops for new node installations.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Dressed and installed fiber cabling and hardware.
- Set up hardware and software in optimal configurations to meet network performance requirements.
Maintenance Technician
Texas Department Of Criminal Justice
06.2015 - 10.2023
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Improved facility efficiency by implementing preventive maintenance programs for equipment and systems.
- Reduced downtime for critical equipment through timely diagnosis and repair of technical issues.
- Collaborated with other technicians to complete complex repairs, improving overall team productivity.
- Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Prepared documentation and drafted reports detailing completed maintenance activities and repairs.
- Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.
Laundry Associate
Texas Department Of Criminal Justice
10.2011 - 03.2015
- Improved laundry facility efficiency by implementing effective scheduling and staff training programs.
- Streamlined laundry processes for faster turnaround times.
- Managed inventory and supplies, ensuring adequate stock levels for uninterrupted operations.
- Led team meetings to discuss goals, challenges, and strategies for improvement in the laundry department.
- Trained new employees on company policies, procedures, and best practices within the laundry department.
Assistant Manager
Whataburger
09.2009 - 10.2011
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Restaurant Waiter
Olive Garden - Darden Restaurants
10.2008 - 09.2009
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Sales Consultant
Tucson Chrysler Jeep Dealership
02.2008 - 08.2008
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Aircraft Maintenance Technician
Unites States Air Force
08.2006 - 01.2008
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with USAF regulations.
- Increased operational readiness of aircraft fleet through timely completion of scheduled maintenance tasks.
- Skillfully utilized specialized tools and equipment for precision calibration of critical flight components, ensuring optimal performance levels during operation.
- Streamlined work processes by implementing standardized procedures for routine maintenance tasks.
Education
BBA - Business Management
Texas A&M University - Central Texas
Killeen, TX12.2018
Associate of Arts - General Studies
Central Texas College
Killeen, TX12.2018
Associate of Science - Landscape Management
Western Texas College
Snyder, TX04.2015
Skills
- Networking Hardware Installation
- Hardware Inventory Management
- Employee Supervision
- Cost Analysis and Savings
- Purchasing and Planning
- Network Configuration
- Diagnosing Problems
- Reading Technical Manuals
- Servicing Systems
- Network Monitoring
Certification
Ethnos Leadership
Timeline
Network Technician
RCP Technologies
10.2023 - Current
Maintenance Technician
Texas Department Of Criminal Justice
06.2015 - 10.2023
Laundry Associate
Texas Department Of Criminal Justice
10.2011 - 03.2015
Assistant Manager
Whataburger
09.2009 - 10.2011
Restaurant Waiter
Olive Garden - Darden Restaurants
10.2008 - 09.2009
Sales Consultant
Tucson Chrysler Jeep Dealership
02.2008 - 08.2008
Aircraft Maintenance Technician
Unites States Air Force
08.2006 - 01.2008
BBA - Business Management
Texas A&M University - Central Texas
Associate of Arts - General Studies
Central Texas College
Associate of Science - Landscape Management
Western Texas College
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