Alan Kmiecik

* Administered essential support and care for my mother as her dementia progressed.

* Kept my coding skills polished by continuing to create and maintain various websites.

* Launched an App for an asphalt consulting company, enabling their customers to predict asphalt prices six to eighteen months ahead.

* Expanded technical skill set by studying Rhino3D, further enhancing capabilities in the design and creation of 3D models. Also studied TrackVia and Workato, broadening the range of solutions I can offer in business process automation and custom app development.

• Developed, implemented, and managed technological solutions leveraging diverse software, including Microsoft Server, Office 365, PowerApps, Salesforce.com, Moodle, OSCommerce, and SugarCRM.

• Successfully assisted in creation and provided expertise for an eLearning course for Aquinas College using Moodle, assisting in course structuring, and exam creation to ensure learning objectives were met. Installed and managed Moodle. Created curriculums and the courses in Moodle

• Adept in the installation, support, and troubleshooting of desktops, laptops, servers, firewalls, and LANs. Exemplified skill in the creation, implementation, and management of Windows Server system.

• Initiated and managed an Office 365 system for over 100 users; responsibilities included user management, feature implementation, user training, and development of PowerApps/PowerBI to enhance viewing of KPIs for executives.

• Demonstrated proficiency in website development using HTML, PHP, MySQL, JavaScript, and WordPress.

• Responsible for the audio recording, editing, and dissemination of adult faith formation events for the Nashville Diocese.

• Collaborated extensively with the Salesforce consulting group to devise implementation methodologies; achieved Salesforce certification in 2008.

• Played a pivotal role in establishing a sales process and market-entry strategy, working with a health claims analytics company.

IBM Sales Enablement/Program Management - (1996 – 2005) Atlanta, GA

• Managed various sales programs for the Global Life Science Small Business organization. Provided data analysis and KPI reporting.
• Created pipeline management tool to track global SMB sales (Excel).
• Created the Life Sciences Sales enablement portal: A single location for sales enablement, collaboration (to share best practices) and communication.
• Developed the Solution Advisor tool: (subset of portal) provided all pertinent information on solutions and processes to identify, qualify and close opportunities.
• Created Proposal Reuse tool: (subset of portal) It provided organized, searchable modules to use in proposals that were tied to successful sales engagements.
• Regularly developed and delivered education to keep sales force up-to-date on IBM strategies, IBM Life Sciences solutions, and industry trends.

Senior Instructor & Developer: IBM Technical and Sales Education - (1989 – 1996) Atlanta, GA

• Chosen to be presenter for the IBM Executive Briefing Center for the 1996 Centennial Olympic Games.
• Developed and delivered executive education related to the technologies utilized to run the 1996 Centennial Olympic Games and IBM strategies.
• Customized and managed each briefing, in conjunction with the IBM sales team, to ensure each briefing targeted the customer’s business and IT strategy.
• Chosen by CEO’s office to develop an internal executive level brand management class.
• Only instructor to teach both solution sales and technical education. Taught more technical topics than any other instructor. Recognized for exceptional preparation, understanding of content and ability to communicate to audiences of any level.
• Developed/delivered IBM education on a wide variety of technical and sales topics which included: Local Area Networks, Networking, SNA, TCP/IP, Client/Server, MQ Series, OO, Network Computing (e-business).
• Wrote the IBM Client/Server Certification Test.
• Responsible for on-board education of IBM sales reps and systems engineers.

Systems Engineer, Telecommunications Specialist, Sales Rep - (1982– 1989) Cleveland, OH

• Recognized for technical ability and ability to communicate business benefits of technology.
• Twice awarded SE Symposium honors.
• Achieved 100% of a $2.5M quota, maintained high customer satisfaction.
• Assisted in the planning, configuration and installation of a new mainframe data center for Ohio Bell Telephone. Managed projects for installation of data center tape drives and front-end processors.