Alankar Verma

• Supervised daily activities and operations of our multiple Locations.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Set employee and management schedules, delegated work, and monitored food quality and service performance.
• Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste.
• Recruited, hired, and trained talented staff to fill vacancies.
• Managed payroll, daily deposits, and cost controls.
• Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
• Planned and executed strategies to increase customer loyalty and retention.
• Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
• Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
• Maintained positive relationships with local community and government officials.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Developed unique events and special promotions to drive sales.
• Coordinated with catering staff to deliver food services for special events and functions.
• Oversaw food preparation and monitored safety protocols.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Delivered services to customer locations within specific timeframes.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Developed and implemented a comprehensive business plan to maximize restaurant success.

Managed all day-to-day operations of the restaurant.

• Carefully interviewed, selected, trained, and supervised staff.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Oversaw balancing of cash registers, reconciled transactions, and deposited the establishment's earnings to the bank.
• Orchestrated positive customer experiences by overseeing every area of operations.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within therestaurant.
• Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware, and other materials.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Complete management and operations of the Subway restaurant Franchise. Hiring, Training, daily operations, and Financial Controls.