Summary
Work History
Education
Skills
Timeline
Generic

Alan M. Strawn, R.N.

771 Malwood Drive Macon,Georgia

Summary

After a thirty year career in business, I want to use my skills as a Registered Nurse to ensure excellent, caring, and compassionate care for kidney disease patients in the hospital setting. I am seeking a position where I can build on the skills I have learned from business and nursing to benefit both my patients and the company for which I am working.

Work History

President

Roof Revival of Middle Georgia, LLC
Macon, GA
2020 - Current
  • Grew company revenue to $200,000 within first year.
  • Developed long-range plans for business growth, resulting in 100% increase in annual sales.
  • Drove revenue up by 100% by cultivating successful client relations.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Roadmapped plans to outline benefits and address potential constraints prior to resource commitment.
  • Delivered presentations and attended industry business gatherings to promote company image and engage with buyers.
  • Built talent pipeline to support business growth and enduring success.
  • Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
  • Developed and executed strategic business plan to attain assigned metrics.

Clinical Coordinator/Registered Nurse

DaVita
Dublin, GA
2017 - 2020
  • Oversaw adherence to government, industry, and company requirements and regulations.
  • Facilitated patient engagement with care planning and exceptional customer service.
  • Responded to emergency situations with speed and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • In cooperation with physician, modified patient treatment plans as indicated by patients' responses and conditions.
  • Rotated on-call responsibilities with other clinical staff per established schedule to address 24/7 patient care needs.

Registered Nurse

Fresenius Medical Care NA
Vidalia, GA
2015 - 2017
  • Assessed daily patient care needs and developed appropriate care plans.
  • Closely monitored patients throughout treatments to ensure their stability, comfort, safety, and the effectiveness of the hemodialysis therapy.
  • Assessed patients' response to therapy, modifying treatment plan as indicated by the prescribing physician.
  • Delegated tasks to patient care staff and ensured adherence to appropriate technique and company policy.
  • Educated patients regarding their renal disease, vascular access, dialysis therapy, medication and treatment compliance, fluid, medications, as well as related health conditions.
  • Collaborated and communicated with members of the interdisciplinary team to interpret, adjust, and coordinate care provided to the patient.

Account Executive

Clearent, L.L.C
Georgia And Florida Territory
2012 - 2015
  • Assess the status of client's merchant services program through a probing, in-depth interview
  • Diagnose via analysis of data gathered, uncovering issues that cause "pain" the client and need to be addressed
  • Using extensive knowledge base and available technology, formulate plan to remedy above mentioned issues, setting both long- and short-term goals
  • With assistance from the client, implement the plan in a way that causes minimal disruptions to the operation of the business
  • During the course of the client relationship, evaluate and re-evaluate the outcomes achieved based on goals outlined during the planning stage
  • If goals are not being met, re-assess and adjust the plan to achieve desired outcome.

Account Executive

WorldPay, U, S
Georgia And Florida Territory
2011 - 2012
  • Leveraged WorldPay’s excellent products, services, and technology to help clients reach their company’s goals, while meeting assigned sales objectives
  • Drew on extensive industry expertise and used a unique exploratory, consultative sales approach to differentiate WorldPay from its competition and provide merchants with payments solutions that met and exceeded their requirements
  • Continuously available to speak with clients and use experience and available resources to effectively assist them in resolving their issues and concerns, as well as provide upper management with data on customer feedback
  • Used broad knowledge of merchant services business to support and advise team members on a daily basis.

Relationship Manager

Heartland Payment Systems
Georgia And Florida Territory
2005 - 2011
  • Applied excellent networking, marketing, and customer service skills to establish and maintain profitable relationships with clients
  • Advocated for clients by helping them to navigate the complexities of the payments processing and payroll industries, insulating them from the worries, issues, and problems typically associated with these areas of their businesses
  • Provided expert advice to merchants of all types regarding the use of Heartland’s technology to improve their company’s profitability by moving their money as economically, securely, and efficiently as possible.

Instructor of Marketing and Management

Altamaha Technical College
Jesup, Georgia
2002 - 2005
  • Developed program syllabi, goals, and objectives
  • Prepared and executed lesson plans and monitored students’ progress
  • Researched and developed interesting supplemental materials designed to draw students in and assist them in grasping critical concepts
  • Instrumental in recruitment and retention of students
  • Monitored program compliance with Georgia Department of Technical Adult Education (DTAE), institutional, and accreditation requirements
  • Gained certification from the Georgia DTAE to teach the Certified Customer Service Representative program, which is designed to provide local industry a tool with which to train staff in how to effectively and professionally deal with their customer base.

Project Manager

Williams Brothers Trucking, Inc
Hazlehurst, Georgia
1996 - 2002
  • Researched, implemented, and managed programs related to the economical operation of a fleet of over 200 trucks
  • Oversaw the compilation of complete, timely, and accurate trip reports required for the fleet and filed the quarterly IFTA Fuel Tax Returns required by the United States Government
  • Exercised excellent team-building, organizational, and marketing skills to orchestrate the election of our Company’s president to the office of Mayor of the City of Hazlehurst.

Sales Supervisor

Circuit City
Atlanta, Georgia
1992 - 1996
  • Mentored sales staff, providing training in company policy, product knowledge, sales techniques, and customer service
  • Accurately assessed the requirements of clients and recommended the product or service best suiting their needs, resulting in higher profits, lower returns, and increased customer satisfaction
  • Steadily ranked in the top ten percent of the Southeast Division in customer service surveys.

Negotiator

Amoco Fabrics and Fibers Company
Atlanta, Georgia
1989 - 1992
  • Effectively negotiated and executed purchase contracts for industrial packaging, supplies, and raw materials for seven industrial fabrics and fibers manufacturing plants located in four states
  • Partnered with Amoco plant engineers to standardize specifications for packaging and materials requirements between plants, resulting in significant increases in efficiency and substantial cost-savings
  • New pricing negotiated after standardization of materials and vendor consolidation resulted in cost-savings of over $1,000,000 annually.

Corporate Buyer

Amoco Fabrics and Fibers
Hazlehurst, GA
1988 - 1989
  • Purchased computer hardware and software for seven manufacturing locations and three administrative locations
  • Negotiated favorable pricing for all equipment, installations, and service agreements.

Production Supervisor

Amoco Fabrics and Fibers
Nashville, GA
1986 - 1988
  • Worked daily with lead operators to ensure that operations were prioritized and well-coordinated
  • Ensured profitability by consistently exceeding assigned production quotas and quality requirements while continuously reducing waste levels to below company standards
  • Achieved a safety record of zero recordable or lost-time accidents
  • Conducted production, quality, and safety meetings to ensure continuous improvement of processes
  • Wrote departmental reports and communicated information to upper management.

Education

ASSOCIATE OF SCIENCE - NURSING

South Georgia State College
Douglas, GA
2015

Associate of Science - CONSTRUCTION/CARPENTRY

Coastal Pines Technical College
Jesup, GA
2002

BACHELOR OF BUSINESS ADMINISTRATION - MARKETING

Georgia Southern University
Statesboro, GA
1986

Skills

  • Hemodialysis
  • Patient Monitoring
  • Care Coordination
  • Compassionate and Caring
  • Clear Patient Communication
  • Vascular Care Understanding
  • Flexibility
  • Multi-Tasking
  • Team Building
  • Customer Service and Satisfaction
  • Patient Safety
  • Partnership Development
  • Strategic Planning
  • Company Representation
  • Integrity and Transparency
  • Business Development

Timeline

President

Roof Revival of Middle Georgia, LLC
2020 - Current

Clinical Coordinator/Registered Nurse

DaVita
2017 - 2020

Registered Nurse

Fresenius Medical Care NA
2015 - 2017

Account Executive

Clearent, L.L.C
2012 - 2015

Account Executive

WorldPay, U, S
2011 - 2012

Relationship Manager

Heartland Payment Systems
2005 - 2011

Instructor of Marketing and Management

Altamaha Technical College
2002 - 2005

Project Manager

Williams Brothers Trucking, Inc
1996 - 2002

Sales Supervisor

Circuit City
1992 - 1996

Negotiator

Amoco Fabrics and Fibers Company
1989 - 1992

Corporate Buyer

Amoco Fabrics and Fibers
1988 - 1989

Production Supervisor

Amoco Fabrics and Fibers
1986 - 1988

ASSOCIATE OF SCIENCE - NURSING

South Georgia State College

Associate of Science - CONSTRUCTION/CARPENTRY

Coastal Pines Technical College

BACHELOR OF BUSINESS ADMINISTRATION - MARKETING

Georgia Southern University

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Alan M. Strawn, R.N.