Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Alanna Aguilera

Lakewood,Colorado

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Talented at offering attentive care to patients by managing health needs, and carrying out housekeeping, Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Summit Supportive Community
10.2023 - Current
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Administered medication as directed by physician.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Manager

Dippin Dots/ Doc Popcorn
01.2023 - 09.2023
  • Accomplished multiple tasks within established timeframes.
  • Developed detailed plans based on broad guidance and direction.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Design Specialist

Carpet Mill Outlet
08.2022 - 12.2022
  • Contributed to winning new business by participating in competitive pitches and showcasing strong portfolio pieces.
  • Analyzed user behavior and feedback to optimize design and user experience.
  • Delivered visually appealing designs within tight deadlines, ensuring timely completion of projects.
  • Built strong vendor relationships to facilitate favorable pricing on required materials.

Manager

Einstein Bagels
01.2020 - 08.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Server

IHOP
04.2016 - 12.2019
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Inspected dishes and utensils for cleanliness.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

High School Diploma -

Columbine High School
Littleton, CO
05.2020

Skills

  • Qualified Medical Administration Person (QMAP)
  • Food Handling Safety Certification
  • CPR/AED
  • Safety Compliance
  • Clinical Quality Program Standards
  • Client Support
  • Cooking meals
  • Cash Handling
  • Attentive to People
  • Errands
  • Time Management
  • Ability to Lift

Hobbies

  • Art
  • Journaling
  • Science/Math Documentaries
  • Hiking


Languages

Spanish
Limited Working

Timeline

Direct Support Professional

Summit Supportive Community
10.2023 - Current

Manager

Dippin Dots/ Doc Popcorn
01.2023 - 09.2023

Design Specialist

Carpet Mill Outlet
08.2022 - 12.2022

Manager

Einstein Bagels
01.2020 - 08.2022

Server

IHOP
04.2016 - 12.2019

High School Diploma -

Columbine High School

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Alanna Aguilera