Alanna Batista
Chino,CA
Summary
Accomplished After-School Tutor at Cuido Los Angeles and Library Student Assistant at Chaffey College, known for enhancing student performance and streamlining guest experiences. Demonstrates exceptional reliability, Microsoft Office proficiency, and a fast-learning ability. Achieved significant improvements in academic success and customer satisfaction, showcasing workplace flexibility and effective communication skills.
Overview
7
7
years of professional experience
Work History
Library Student Assistant
Chaffey College
07.2023 - 05.2024
- Organized returned books and materials and assisted with shelving.
- Helps students know about the different library resources.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
- Performed circulation duties such as checking materials in and out, renewing items.
- Answered general questions in person, by phone and over email.
Front Desk Student Assistant
Chaffey College
02.2023 - 06.2023
- Streamlined check-in and check-out processes for improved guest experience.
- Enhanced customer satisfaction by providing courteous and efficient front desk service.
- Managed incoming calls professionally, directing inquiries to appropriate departments as needed.
After-School Tutor
Cuido Los Angeles
08.2017 - 02.2020
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
No Degree - Biology
California State Polytechnic University, Pomona
Pomona, CA05.2026
No Degree - Biology
Chaffey College
Rancho Cucamonga, CA05.2024
No Degree - Chemistry
University of Sacred Heart
San Juan, PR05.2020
Skills
- Reliability and punctuality
- Scheduling appointments
- Workplace Flexibility
- Microsoft Office
- Fast Learner
- Homework Assistance
- Language support
- Group tutoring
- Document translations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Library Student Assistant
Chaffey College
07.2023 - 05.2024
Front Desk Student Assistant
Chaffey College
02.2023 - 06.2023
After-School Tutor
Cuido Los Angeles
08.2017 - 02.2020
No Degree - Biology
California State Polytechnic University, Pomona
No Degree - Biology
Chaffey College
No Degree - Chemistry
University of Sacred Heart
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