Alanna Bryd
Brighton,MI
Summary
Highly organized and efficient executive assistant with experience in private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.
Overview
9
9
years of professional experience
Work History
Executive Assistant
E Mortgage Mgmt
Troy, MI
01.2022 - Current
- Facilitated communication between senior management and staff.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Monitored incoming emails and responded accordingly in a timely manner.
- Oversaw inventory control processes ensuring availability of supplies at all times.
Procedure Scheduler
DTI
Farmington Hills, MI
01.2021 - 01.2022
- Pulled patient charts for upcoming appointments.
- Resolved conflicts between patient needs and provider availability.
- Updated patient information in databases and adhered to confidentiality requirements.
- Processed cancellations and reschedules within required timeframes.
- Completed relevant insurance and other claim forms.
- Verified patient eligibility for coverage of services prior to scheduling procedures.
- Performed administrative duties such as filing paperwork and entering data into computer systems.
- Provided administrative support to medical staff, including document preparation and patient communication.
- Utilized electronic health records systems to update patient data and procedure information.
- Routed calls and correspondence to appropriate medical staff.
- Coordinated with insurance companies to verify coverage and obtain necessary pre-authorizations.
Administrative Assistant
The Core Institute
Brighton, MI
01.2019 - 12.2021
- Directed customer inquiries to appropriate department personnel.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Responded to customer issues to provide immediate resolution and improve retention.
Front Office Assistant
Athletico
Brighton, MI
01.2016 - 12.2018
- Processed and filed paperwork, maintaining accurate and up-to-date records.
- Resolved client inquiries and issues, providing exceptional customer service.
- Facilitated communication between departments, improving interdepartmental collaboration.
- Maintained a clean front office environment including lobby area.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Performed data entry of patient information into computer systems.
- Assisted with special projects as assigned by supervisor.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
Education
Some College (No Degree) - Liberal Arts And Sciences
Lansing Community College
Lansing, MISkills
- Travel administration
- Appointment setting
- Technical support
- Office management
- Resourceful
- Executive support
- Information confidentiality
- Schedule management
Timeline
Executive Assistant
E Mortgage Mgmt
01.2022 - Current
Procedure Scheduler
DTI
01.2021 - 01.2022
Administrative Assistant
The Core Institute
01.2019 - 12.2021
Front Office Assistant
Athletico
01.2016 - 12.2018
Some College (No Degree) - Liberal Arts And Sciences
Lansing Community College