Alanna Coronado
Easton,PA
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Beacon Specialized Living
08.2024 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Dog Bather/Groomer
PetSmart
06.2024 - 12.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
Customer Service Associate
Lowe's Home Improvement
05.2020 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
College in Medical Assisting - Medical Assisting
Lehigh Carbon Community College
06.2025
Ged -
Fowler Center
College in Medical Billing & Coding - Medical Billing And Coding
Devry University
Skills
- Proficient in medical terminology
- Healthcare coding expertise
- CPR certification
- CPT code proficiency
- Proficient in supporting individuals with developmental disabilities
- Animal care expertise
- Clinical administration support
Certification
- Medical Administration
- Medical assistant certification
- CPR Certification
Timeline
DSP (Direct Support Professional)
Beacon Specialized Living
08.2024 - Current
Dog Bather/Groomer
PetSmart
06.2024 - 12.2024
Customer Service Associate
Lowe's Home Improvement
05.2020 - 01.2022
College in Medical Assisting - Medical Assisting
Lehigh Carbon Community College
Ged -
Fowler Center
College in Medical Billing & Coding - Medical Billing And Coding
Devry University
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